Viewing History and Error Reports
The History and Errors modes provide access to other data related to your mailing list.
The following sections are available:
Processing Errors
When messages with invalidly formatted or blocked addresses or that specify an invalid group are encountered while processing they are added to your Errors list. You can review and reprocess the errors if required.
If
you are using POP retrieval,
messages on the mail server that are not mailing list messages will also
be added (if you have specified this option).
If you have enabled either of the Double Opt-In or Opt-Out options, the "Double Opt-In" tab displays any subscribe or unsubscribe requests that are awaiting confirmation. You can manually process or send out a reminder to the listed items.
Note:
This tab is hidden if you are not using the Opt-In or Opt-Out options
This tab lists all addresses that have been removed from your database (either due to an unsubscribe request, exceeding your undeliverable message limit or being deleted by the Administrator).
You can instruct MailList King to block the re-addition of any addresses listed in this table (under File > Options, Blocking).
You can also reprocess
or reverse the removal of any listed addresses.
Importing Removed/Undeliverable Addresses
If
you have a list of addresses (or entire domains in the format *@blockedcompany.com)
you want to block you can import/paste it by clicking the "Import"
button.
This
tab lists all messages that have been sent by the administrator or by
members (if member sending
is enabled) to the mailing list. You can view and resend any of
the listed messages.
This is a log of all actions that occur with the mailing list. Double-click an item to see more detail.
Importing Member or Mailing List History
Click File > Import to add entries to the history grid. If you specify the email address of a contact then the history will also appear in the member history window.
Import files must be in CSV format and formatted as follows:
DATE,EMAIL,HISTORY TEXT
e.g.
12/8/2011,,Created new
web site
8/10/2011,john@xyz.com,Purchased 32 widgets
9/10/2011,john@xequte.com,Requested a refund
Or
DATE,EMAIL,HISTORY CODE
e.g.
8/10/2011,john@xyz.com,Purchased
32 widgets
9/10/2011,john@xequte.com,Requested a refund
Common History Codes
| 14000 | Customer Contact via Telephone: Success |
| 14001 | Customer Contact via Telephone: Unreachable |
| 14002 | Customer Contact via Telephone: Failure |
| 14003 | Customer Contact via Email |
| 14004 | Customer Contact via Fax |
| 14005 | Customer Contact via Post |
| 14006 | Customer Response via Telephone |
| 14007 | Customer Response via Email |
| 14008 | Customer Response via Fax |
| 14009 | Customer Response via Post |
| 14010 | Customer Ordered |
| 14011 | Customer Cancelled |
For a complete list view "HistoryCodes.html" in the MailList King installation folder
See Also