Xequte User Forums - Error message checking for new Outlook messages

Xequte User Forums

Profile Active Topics Forum FAQ

Forum membership is Free! Click Join to sign-up
Username:	Password:
Save Password
Forgot your Password?

Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement. Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum

All Forums

Xequte User Forums

MailList King

Error message checking for new Outlook messages

New Topic

Reply to Topic

Printer Friendly

Author

Topic

pmorettini

USA
28 Posts

Posted - Oct 06 2017 : 15:50:46

When trying to check for bounces and unsubscribes, I got the following error messasge:

An Error was encountered connecting to Outlook. The specified module could not be found, ProgID: "MLKing.SafeMailitem"

Can you help?

xequte

7504 Posts

Posted - Oct 06 2017 : 18:41:19

Hi Phil

In the main window, right-click home and choose Advanced > Register MLK DLL's.

Note: This requires a 32bit version of Outlook. If you have a 64bit version of Outlook, select File > Options, Other, Outlook Options. Then turn off the extended mapi option.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

pmorettini

USA
28 Posts

Posted - Oct 07 2017 : 02:35:27

Thanks, Nigel. That took care of it. Sorry to bother you on your Holiday.