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 Outlook Lightning: insert quick text does not work		  New Topic  Reply to Topic
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Tom16

Netherlands
2 Posts
Posted - May 06 2019 :  09:42:45  Show Profile  Reply
Hi,

I'm testing Lightning and I can insert text into the subject field and add files, but I cannot insert quick text.
CTRL-C works.
I'm using Windows 10 and Outlook 2016.
Any ideas?

Tom

xequte

7504 Posts
Posted - May 07 2019 :  21:32:13  Show Profile  Reply
Hi Tom

Specifically speaking, are you double-clicking the quick text on the text lightning panel, but it is not appearing in the message? Is there any error message?

Have you enabled this option:

https://xequte.com/userforum/topic.asp?TOPIC_ID=5011



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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chrisnolan1221

USA
1 Posts
Posted - Jun 12 2019 :  07:12:36  Show Profile  Reply
In the latest Outlook update it is has a "simplified toolbar and the Text Lightning buttons are all hidden!!!
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xequte

7504 Posts
Posted - Jun 12 2019 :  15:47:32  Show Profile  Reply
This is the new "Simplified Ribbon" button. At the end of the toolbar are 3 dots. You can click this to see the commands, then right-click any command you want to add to the toolbar.

Or you can just right-click the toolbar itself and choose "Use Classic Ribbon".

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Tom16

Netherlands
2 Posts
Posted - Jun 13 2019 :  05:37:23  Show Profile  Reply
Hi Nigel,

Double Clicking does not create a response. When I use CTRL-C I get some text in Chinese.
The optimise function does not exist in Outlook 2016 asnymore.

Tom
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xequte

7504 Posts
Posted - Jun 18 2019 :  00:29:30  Show Profile  Reply
Hi Tom

I cannot reproduce these issues in Outlook 2016. Can you give me the specific steps?


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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