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 Text lightning layout issues
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44 Posts

Posted - Sep 25 2018 :  12:15:26  Show Profile  Reply
This is really weird, you can see the text lightning menu for the shortcuts is not in the Outlook message anymore. I think sometimes it ends up behind the Outlook message which makes one think that it is not working at all.

doug ransom


7504 Posts

Posted - Sep 25 2018 :  15:36:04  Show Profile  Reply
Hi Doug

Unfortunately this is due to an incompatibility with the latest Office update.

Until we implement a complete fix for this, you can resolve it as follows:

Select File > Options > "General" tab in Outlook. Find the user interface settings and choose the "Optimize for compatibility". Then restart Outlook.

Xequte Software

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1 Posts

Posted - Oct 08 2018 :  08:35:08  Show Profile  Reply
Thanks, I'll try that.

John Wright
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1 Posts

Posted - Jan 02 2019 :  01:33:10  Show Profile  Reply
Thank you. This works.
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