Xequte User Forums - Text lightning layout issues

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Text lightning layout issues

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dougransom

Canada
44 Posts

Posted - Sep 25 2018 : 12:15:26

This is really weird, you can see the text lightning menu for the shortcuts is not in the Outlook message anymore. I think sometimes it ends up behind the Outlook message which makes one think that it is not working at all.

doug ransom

xequte

7504 Posts

Posted - Sep 25 2018 : 15:36:04

Hi Doug

Unfortunately this is due to an incompatibility with the latest Office update.

Until we implement a complete fix for this, you can resolve it as follows:

Select File > Options > "General" tab in Outlook. Find the user interface settings and choose the "Optimize for compatibility". Then restart Outlook.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

johnwright

USA
1 Posts

Posted - Oct 08 2018 : 08:35:08

Thanks, I'll try that.

John Wright

rick1221

USA
1 Posts

Posted - Jan 02 2019 : 01:33:10

Thank you. This works.

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