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richardsteinitz
Israel
11 Posts |
Posted - Jun 25 2018 : 10:52:21
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I use MLK with Outlook.
Is there a way to automatically delete an MLK entry (name + email) if I send them a msg and it "bounces" with an "Undeliverable" message from Outlook? I don't care about 'lossing' them, just don't want them to be on the database the next time I send to that group.
THANKS!
Richard
Richard |
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xequte
7504 Posts |
Posted - Aug 23 2018 : 06:23:41
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Hi Richard
Sure, go into File > Options, Delivery Failure.
Configure the options to automatically remove addresses.
You also need to ensure that the bounce messages go into a folder that MLK processes (one of the ones under File > Options, Email Processing), so that it can access them.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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richardsteinitz
Israel
11 Posts |
Posted - Aug 29 2018 : 10:30:38
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I've done everything by the instructions, the 'bounces' are all going into a specific folder in Outlook (by setting up 'rules' that sends them there by words in the subject line), but nothing is happening - the names are not being removed.
Any more suggestions?
Thanks!
Richard |
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xequte
7504 Posts |
Posted - Aug 29 2018 : 15:35:31
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Hi Richard
After MLK does its processing (e.g. by clicking "Check Now" on the toolbar) are the messages in that folder deleted?
If so, search your database for one of the addresses that should have been removed. Is anything recorded in their history of the bounce, and what is their Undeliverable count?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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richardsteinitz
Israel
11 Posts |
Posted - Aug 30 2018 : 03:36:33
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Don't know what i did, but it is working now! Will keep my fingers crossed!
Thanks again!
Richard |
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Bounce processing
