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ILH

Canada
120 Posts

Posted - Sep 10 2013 :  09:20:48  Show Profile  Reply
Nigel,

I'm experiencing an issue where users are subscribing to a mailing list. The users are existing subscribers in most cases, adding another list to their subscription(s). The opt-in message that they respond to (which is sent back to MLK) contains an MLK-ID of 0 (ZERO), rather than their existing ID. Even if they were new subscribers, they should have a unique ID, correct?

Consequently, the opt-in message is not being processed.

--
Ian Hubling
ian@hubling.com

xequte

7504 Posts

Posted - Sep 12 2013 :  15:06:28  Show Profile  Reply
Hi Ian

Can you confirm what version you are using?

If possible, generate a debug log where the problem occurs and email it to me.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ILH

Canada
120 Posts

Posted - Sep 13 2013 :  06:31:55  Show Profile  Reply
Hi Nigel,

It was 12.02R, but I've since moved to 12.03R.

I'm waiting to see if the same error occurs again, at which point I'll send you the debug file.

--
Ian Hubling
ian@hubling.com
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