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ILH
 
Canada
120 Posts |
Posted - Sep 10 2013 : 09:20:48
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Nigel,
I'm experiencing an issue where users are subscribing to a mailing list. The users are existing subscribers in most cases, adding another list to their subscription(s). The opt-in message that they respond to (which is sent back to MLK) contains an MLK-ID of 0 (ZERO), rather than their existing ID. Even if they were new subscribers, they should have a unique ID, correct?
Consequently, the opt-in message is not being processed.
-- Ian Hubling ian@hubling.com |
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xequte
    
7504 Posts |
Posted - Sep 12 2013 : 15:06:28
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Hi Ian
Can you confirm what version you are using?
If possible, generate a debug log where the problem occurs and email it to me.
Nigel Xequte Software www.xequte.com nigel@xequte.com
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ILH
 
Canada
120 Posts |
Posted - Sep 13 2013 : 06:31:55
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Hi Nigel,
It was 12.02R, but I've since moved to 12.03R.
I'm waiting to see if the same error occurs again, at which point I'll send you the debug file.
-- Ian Hubling ian@hubling.com |
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