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MailList King

Directories in temp folder

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ssant

Australia
6 Posts

Posted - Jun 07 2010 : 00:09:23

I recently had a problem with maillistking being unable to locate attachments when sending and a error coming up. When I looked in the temp folder (C:\Users\mail.RDAA\AppData\Local\Temp) I found about 11500 folders had been created with names like ~mlk672010-165647. When I deleted these folders maillist king worked fine again. Any ideas on how I can stop these folders being created. I am using ver 9.21r
Steve

xequte

7504 Posts

Posted - Jun 08 2010 : 21:57:12

Hi Steve

Generally MLK will automatically delete all temporary files and folders when it is done with them, so I'll need to investigate how you were left with so many remnants.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

ssant

Australia
6 Posts

Posted - Jun 09 2010 : 22:42:36

Nigel, still having problems sending mail with attachments am getting the following error

"The attached file, c:\users\mail~1.rda\appdata\local\temp file.pdf cannot be located. Do you still want to send the message?"

If I hit yes it sends without the attachement.

We are also having the odd problem on one of our mail list reciepinets getting the email in chinese - about 2-5 reciepients out of 1600. Any ideas?

Steve

Steve

xequte

7504 Posts

Posted - Jun 11 2010 : 19:08:05

Hi Steve

Was the file one of the ones you deleted from your temp folder?

The "Chinese Characters" are due to an issue in Microsoft Exchange (on the recipients end). You can resolve the problem by ensuring you specify the character encoding for the message.

To do this click the Edit button on the Message Sending Toolbar then specify your desired Encoding option. For those of us in the English speaking world it is Western European (Windows).

The issue has been discussed on our forum at:

http://www.xequte.com/forum/topic.asp?TOPIC_ID=2752

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

ssant

Australia
6 Posts

Posted - Aug 09 2010 : 19:39:48

Nigel

I tracked down the problem with chinese charactors, it could not be fixed by changing outlook settings because we use Microsoft Office Outlook Web Access (OWA) on Exchange 2003 when sending from home etc. The problem occurs when mail is sent via OWA and Exchange 2003 and a Exchange 2007 server. We had this problem where we sent the mail and another organisation used Exchange 2007 and the message ended up be garbled. Microsoft have a hot fix available - Article ID: 935489 - An e-mail message is corrupted after the Disclaimer rule is enabled on an Exchange Server 2007-based server. I also suspect if the mail was sent via the internal SMTP it may not occur.

Steve

xequte

7504 Posts

Posted - Aug 10 2010 : 02:17:39

Hi Steve

Did you see the discussion on this Exchange issue at:

http://www.xequte.com/forum/topic.asp?TOPIC_ID=2752

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

ssant

Australia
6 Posts

Posted - Aug 12 2010 : 05:09:29

Nigel the issue you refer to is different but related. There solution posted on the forum is a workaround and only works for Outlook not for OWA.