Comparison of Automatically Sent Messages
MailList King includes three main types of messages that are automatically generated in response to a user action:
Acknowledgements are advisory messages that are sent to users when they attempt to change their mailing list record (i.e. subscribe, unsubscribe or modify their e-mail address in the list) or have a birthday.
Acknowledgement messages are sent whether the action succeeds or fails and include the result within the message, e.g.
When subscribing: "The address, jsmith@abc.com, was successfully added to the group, SomeGroup"
When unsubscribing: "There is no record
of the e-mail address, jsmith@abc.com, in the group, SomeGroup"
Welcome
messages are sent to users when they subscribe to a group in your
mailing list. They are only sent when the subscription succeeds,
i.e. the user does not already exist in the group and is not blocked in any way. They are typically
used to thank users for joining the group and provide information on how
to unsubscribe, send to the list, etc. Each group can have a different
welcome message (or none at all).
Reminder
messages are sent on the anniversary of a members subscription to
your mailing list, e.g. once every year after they join. They are
typically used to remind users about the subscription and provide and
reacquaint them with details on how to unsubscribe, send to the list,
etc. Each group can have a different reminder message (or none at
all).
Automatic responses are replies sent automatically to messages that match a sets of rules that you have specified (e.g. have certain text in the subject line or body). They are often used in combinations with web forms, e.g. on your web site you might offer to send an informational e-mail to users if they specify their e-mail address (you might also include a check box for them to join your mailing list for future newsletters).
With Welcome
messages and Automatic responses
you can scheduled the delivery of multiple messages at any point in the
future. For example you might want to send reminders after 30, 60
and 90 days or have an e-training course that you deliver by e-mail once
a week for ten weeks.
Note: The sending method for automatically sent messages can be different from your default sending method (i.e. for messages that you send). You can specify it under File > Options, Sending, Other Sending Method.
See Also