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 Internal Mail Server send failure
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larrys

USA
5 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
I just installed MLK pro. I purchased it becuase the local ISP has restrictions on number of domains/users per message and I was hoping the MLK internal server would get me past that restriction. I have a firewall which I opened ports 25 and 53 on. The ISP service is DHCP. I have told MLK to use the ISP DNS server for sending messages. No firewall in Windows XP. Disabled Norton Autoprotect.

Have tried sending test message. Here is my log.

MailList King Release: v5.36P (5.3.6.188)
Message Recipient Count: 1
Sending Method: SMTP Server
Sender: NAPMR <info@napmr.org>

Mail Sending Parameters:

Subject: test4
Format: Plain text
Body: This is another test message

Attachment Count: 0
Sender: NAPMR <info@napmr.org>
Personalized: False
To Recipient Count: 0
CC Recipient Count: 0
BCC Recipient Count: 0
Recipients per Message: 1
Starting send with SMTP Server
DNS Server: 66.133.170.2
Thread Count: 50
Time Out: 120
Adding recipient: wincom@frontiernet.net
Connecting...
[0] Action Connecting
Process status for wincom@frontiernet.net: Connection attempt timed out (10060)
[0] Action Connecting
Process status for wincom@frontiernet.net: Connection attempt timed out (10060)
[0] Action Connecting
Process status for wincom@frontiernet.net: Connection attempt timed out (10060)
Mail Delivery Error for wincom@frontiernet.net: Error: Connection attempt timed out (10060)
Closing Thread: wincom@frontiernet.net
Completed sending
Success Count: 0
Failure Count: 1

Please let me know what you think. Hope it is not an ISP port blocking thing.

xequte

7042 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
Hi Venom

It looks like the default ports are not set up correctly on your system.

Please email me the following file:

C:\WINDOWS\system\drivers\etc\Services



Nigel
Xequte Software
nigel@xequte.com
www.xequte.com
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xequte

7042 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
Hi

Actually yours is a different problem, one that is much less common. The Internal Server is actually able to connect to the web but the delivery is failing.

I'll need to send you some debug logging information so i can get a better idea what is going on.





Nigel
Xequte Software
nigel@xequte.com
www.xequte.com
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venom

11 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
im having the same problem. I have no router or firewall connected. My isp is not blocking port 25. I have included my log file below. Please help. I havent been able to use this program smoothly since i got it. Please help



MailList King Release: v5.33P (5.3.3.175)
Message Recipient Count: 4
Sending Method: SMTP Server
Sender: LYMETYME <info@lymetyme.com>

Mail Sending Parameters:

Subject: test2
Format: HTML
HTML Body: <html>
<head>
<title>test2</title>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252" />
</head>
<body>
<div>test2</div>
</body>
</html>

Attachment Count: 0
Sender: LYMETYME <info@lymetyme.com>
Personalized: False
To Recipient Count: 0
CC Recipient Count: 0
BCC Recipient Count: 0
Recipients per Message: 1
Starting send with SMTP Server
DNS Server:
Thread Count: 10
Time Out: 100
Adding recipient: djbrownkid@yahoo.ca
Adding recipient: Dj Venom <dj_venom1@hotmail.com>
Adding recipient: Lymetyme Entertainment <info@lymetyme.ca>
Adding recipient: veeraj@gmail.com
Connecting...
[0] Action Connecting
[1] Action Connecting
[2] Action Connecting
[3] Action Connecting
Process status for djbrownkid@yahoo.ca: HELO Command Failed (611)
[0] Action Connecting
Process status for Dj Venom <dj_venom1@hotmail.com>: HELO Command Failed (611)
[1] Action Connecting
Process status for Lymetyme Entertainment <info@lymetyme.ca>: Sender address INVALID (11001)
Process status for veeraj@gmail.com: HELO Command Failed (611)
[3] Action Connecting
Process status for djbrownkid@yahoo.ca: HELO Command Failed (611)
[0] Action Connecting
[2] Action Connecting
Process status for Dj Venom <dj_venom1@hotmail.com>: HELO Command Failed (611)
[1] Action Connecting
Process status for veeraj@gmail.com: HELO Command Failed (611)
[3] Action Connecting
Process status for djbrownkid@yahoo.ca: HELO Command Failed (611)
Delivery Error for djbrownkid@yahoo.ca: Error: HELO Command Failed (611)
Closing Thread: djbrownkid@yahoo.ca
Process status for Lymetyme Entertainment <info@lymetyme.ca>: Sender address INVALID (11001)
[2] Action Connecting
Process status for Dj Venom <dj_venom1@hotmail.com>: HELO Command Failed (611)
Delivery Error for Dj Venom <dj_venom1@hotmail.com>: Error: HELO Command Failed (611)
Closing Thread: Dj Venom <dj_venom1@hotmail.com>
Process status for veeraj@gmail.com: HELO Command Failed (611)
Delivery Error for veeraj@gmail.com: Error: HELO Command Failed (611)
Closing Thread: veeraj@gmail.com
Process status for Lymetyme Entertainment <info@lymetyme.ca>: Sender address INVALID (11001)
Mail Delivery Error for Lymetyme Entertainment <info@lymetyme.ca>: Error: Sender address INVALID (11001)
Closing Thread: Lymetyme Entertainment <info@lymetyme.ca>
[0] Action Connecting
[1] Action Connecting
[3] Action Connecting
Completed sending
Success Count: 0
Failure Count: 4

************************************************************************

MailList King Release: v5.33P (5.3.3.175)
Message Recipient Count: 4
Sending Method: SMTP Server
Sender: LYMETYME <info@lymetyme.com>

Mail Sending Parameters:

Subject: test2
Format: HTML
HTML Body: <html>
<head>
<title>test2</title>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252" />
</head>
<body>
<div>test2</div>
</body>
</html>

Attachment Count: 0
Sender: LYMETYME <info@lymetyme.com>
Personalized: False
To Recipient Count: 0
CC Recipient Count: 0
BCC Recipient Count: 0
Recipients per Message: 1
Starting send with SMTP Server
DNS Server:
Thread Count: 10
Time Out: 100
Adding recipient: djbrownkid@yahoo.ca
Adding recipient: Dj Venom <dj_venom1@hotmail.com>
Adding recipient: Lymetyme Entertainment <info@lymetyme.ca>
Adding recipient: veeraj@gmail.com
Connecting...
[0] Action Connecting
[1] Action Connecting
Process status for djbrownkid@yahoo.ca: HELO Command Failed (611)
[0] Action Connecting
[2] Action Connecting
[3] Action Connecting
Process status for Dj Venom <dj_venom1@hotmail.com>: HELO Command Failed (611)
[1] Action Connecting
Process status for djbrownkid@yahoo.ca: HELO Command Failed (611)
[0] Action Connecting
Process status for Lymetyme Entertainment <info@lymetyme.ca>: Sender address INVALID (11001)
Process status for veeraj@gmail.com: HELO Command Failed (611)
[3] Action Connecting
Process status for Dj Venom <dj_venom1@hotmail.com>: HELO Command Failed (611)
[1] Action Connecting
Process status for djbrownkid@yahoo.ca: HELO Command Failed (611)
Delivery Error for djbrownkid@yahoo.ca: Error: HELO Command Failed (611)
Closing Thread: djbrownkid@yahoo.ca
Process status for veeraj@gmail.com: HELO Command Failed (611)
[3] Action Connecting
Process status for Dj Venom <dj_venom1@hotmail.com>: HELO Command Failed (611)
Delivery Error for Dj Venom <dj_venom1@hotmail.com>: Error: HELO Command Failed (611)
Closing Thread: Dj Venom <dj_venom1@hotmail.com>
Process status for veeraj@gmail.com: HELO Command Failed (611)
Delivery Error for veeraj@gmail.com: Error: HELO Command Failed (611)
Closing Thread: veeraj@gmail.com
[2] Action Connecting
Process status for Lymetyme Entertainment <info@lymetyme.ca>: Sender address INVALID (11001)
[2] Action Connecting
Process status for Lymetyme Entertainment <info@lymetyme.ca>: Sender address INVALID (11001)
Mail Delivery Error for Lymetyme Entertainment <info@lymetyme.ca>: Error: Sender address INVALID (11001)
Closing Thread: Lymetyme Entertainment <info@lymetyme.ca>
[0] Action Connecting
[1] Action Connecting
[3] Action Connecting
Completed sending
Success Count: 0
Failure Count: 4

************************************************************************

MailList King Release: v5.33P (5.3.3.175)
Message Recipient Count: 4
Sending Method: SMTP Server
Sender: LYMETYME <info@lymetyme.com>

Mail Sending Parameters:

Subject: test2
Format: HTML
HTML Body: <html>
<head>
<title>test2</title>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252" />
</head>
<body>
<div>test2</div>
</body>
</html>

Attachment Count: 0
Sender: LYMETYME <info@lymetyme.com>
Personalized: False
To Recipient Count: 0
CC Recipient Count: 0
BCC Recipient Count: 0
Recipients per Message: 1
Starting send with SMTP Server
DNS Server:
Thread Count: 10
Time Out: 100
Adding recipient: djbrownkid@yahoo.ca
Adding recipient: Dj Venom <dj_venom1@hotmail.com>
Adding recipient: Lymetyme Entertainment <info@lymetyme.ca>
Adding recipient: veeraj@gmail.com
Connecting...
[0] Action Connecting
[1] Action Connecting
[2] Action Connecting
Process status for djbrownkid@yahoo.ca: HELO Command Failed (611)
[0] Action Connecting
[3] Action Connecting
Process status for Dj Venom <dj_venom1@hotmail.com>: HELO Command Failed (611)
[1] Action Connecting
Process status for Lymetyme Entertainment <info@lymetyme.ca>: Sender address INVALID (11001)
[2] Action Connecting
Process status for djbrownkid@yahoo.ca: HELO Command Failed (611)
[0] Action Connecting
Process status for veeraj@gmail.com: HELO Command Failed (611)
[3] Action Connecting
Process status for Dj Venom <dj_venom1@hotmail.com>: HELO Command Failed (611)
[1] Action Connecting
Process status for Lymetyme Entertainment <info@lymetyme.ca>: Sender address INVALID (11001)
Process status for djbrownkid@yahoo.ca: HELO Command Failed (611)
Delivery Error for djbrownkid@yahoo.ca: Error: HELO Command Failed (611)
Closing Thread: djbrownkid@yahoo.ca
Process status for veeraj@gmail.com: HELO Command Failed (611)
[3] Action Connecting
Process status for Dj Venom <dj_venom1@hotmail.com>: HELO Command Failed (611)
Delivery Error for Dj Venom <dj_venom1@hotmail.com>: Error: HELO Command Failed (611)
Closing Thread: Dj Venom <dj_venom1@hotmail.com>
Process status for veeraj@gmail.com: HELO Command Failed (611)
Delivery Error for veeraj@gmail.com: Error: HELO Command Failed (611)
Closing Thread: veeraj@gmail.com
[2] Action Connecting
Process status for Lymetyme Entertainment <info@lymetyme.ca>: Sender address INVALID (11001)
Mail Delivery Error for Lymetyme Entertainment <info@lymetyme.ca>: Error: Sender address INVALID (11001)
Closing Thread: Lymetyme Entertainment <info@lymetyme.ca>
[0] Action Connecting
[1] Action Connecting
[3] Action Connecting
Completed sending
Success Count: 0
Failure Count: 4

************************************************************************

Send Summary: Message was sent out to 0 recipients out of a total of 4
To Recipient Count: 0
CC Recipient Count: 0
BCC Recipient Count: 1
Recipients per Message: 1
Starting send with SMTP Server
DNS Server:
Thread Count: 10
Time Out: 100
Adding recipient: dj_venom1@hotmail.com
Connecting...
[0] Action Connecting
Process status for dj_venom1@hotmail.com: HELO Command Failed (611)
[0] Action Connecting
Process status for dj_venom1@hotmail.com: HELO Command Failed (611)
[0] Action Connecting
Process status for dj_venom1@hotmail.com: HELO Command Failed (611)
Delivery Error for dj_venom1@hotmail.com: Error: HELO Command Failed (611)
Closing Thread: dj_venom1@hotmail.com
[0] Action Connecting
Completed sending
Success Count: 0
Failure Count
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LaneFox

USA
2 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
Just for completeness sake and for those who may run into this in the future...

Yes it was my ISP (Cox Cable) that was blocking port 25.

The solution for me was to use my ISP's SMTP Server (Cox Cable's tech support people gave me the server info).

This was satisfactory for me as my main thing was that I didn't want to go through Microsoft Outlook.

As an added bonus, it is allegedly faster to go through my ISP's SMTP Server.

Thanks for the help.

Lane Fox
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xequte

7042 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
Hi Lane

Check your ISP does not block port 25 (many do).

Also if you are using an anti-virus product, particularly Norton, try disabling that to see if it makes any difference.


Nigel
Xequte Software
nigel@xequte.com
www.xequte.com
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LaneFox

USA
2 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
Hello,

I have completely turned of the Windows firewall and bypassed my 5-port LinkSys router so that I am hooked directly to my ISP (Cox Cable) and I still can't get the Internal SMTP Server to work.

Did you ever get it working or is there anyone else who can help a non-techy like me?

I sincerely appreciate any help that anyone would be kind enough to send my way.

By the way, this looks like it will be a great little program - IF I can get it to send email like it is advertised to send.

Just for completeness sake, here is the email I sent to support which includes my sendlog:

Now, here is my problem. I have set up group with 6 members (all of which are my personal emails) so that I can test and get familiar with the software.



I have configured the software to send via the Internal SMTP Server. However, the emails are not being sent. Digging around the help file, I found that I could check the SendLogs file which I have pasted below.



My system information is as follows:



OS Name Microsoft Windows XP Professional

Version 5.1.2600 Service Pack 2 Build 2600

OS Manufacturer Microsoft Corporation

System Name PC8600

System Manufacturer Dell Computer Corporation

System Model Inspiron 8600

System Type X86-based PC

Processor x86 Family 6 Model 9 Stepping 5 GenuineIntel ~1698 Mhz

BIOS Version/Date Dell Computer Corporation A02, 9/30/2003

SMBIOS Version 2.3

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"

User Name PC8600\LaneFox

Time Zone Central Standard Time

Total Physical Memory 512.00 MB

Available Physical Memory 98.25 MB

Total Virtual Memory 2.00 GB

Available Virtual Memory 1.96 GB

Page File Space 1.22 GB

Page File C:\pagefile.sys



I do have/use McAfee VirusScan



My LAN connection is a firewalled connection



My internet provider is Cox Cable which is a broadband (I believe) connection.



Thanks for all your help,

Lane Fox

(918) 851-0230.





MailList King Release: v5.36P (5.3.6.188)

Message Recipient Count: 6

Sending Method: SMTP Server

Sender: Lane Fox <LaneFox@PoorToProsperous.com>



Mail Sending Parameters:



Subject: %FirstName%, This is a test message to the LaneFox group

Format: Plain text

Body: This is a test message to the LaneFox group using MailKing (MailListPro)



Here is the email field: %Email%

Here is the first name field: %FirstName%

Here is the last name field: %LastName%

Here is the full name field: %FullName%

Here is the company field: %Company%



Attachment Count: 0

Sender: Lane Fox <LaneFox@PoorToProsperous.com>

Personalized: True

To Recipient Count: 0

CC Recipient Count: 0

BCC Recipient Count: 0

Recipients per Message: 1

Starting send with SMTP Server

DNS Server:

Thread Count: 5

Time Out: 120

Adding recipient: Lane@SequoyahFox.com

Adding recipient: LaneFox@ImproveTips.com

Adding recipient: LaneFox@Marketing-Sales-Systems.com

Adding recipient: LaneFox@MillionairesForJesus.com

Adding recipient: LaneFox@Musician.net

Connecting...

Getting Data for Lane@SequoyahFox.com

Getting Data for LaneFox@ImproveTips.com

Getting Data for LaneFox@Marketing-Sales-Systems.com

Getting Data for LaneFox@MillionairesForJesus.com

Getting Data for LaneFox@Musician.net

[0] Action Connecting

[3] Action Connecting

[1] Action Connecting

[2] Action Connecting

[4] Action Connecting

Process status for Lane@SequoyahFox.com: Connection attempt timed out (10060)

Getting Data for Lane@SequoyahFox.com

Process status for LaneFox@MillionairesForJesus.com: Connection attempt timed out (10060)

Getting Data for LaneFox@MillionairesForJesus.com

Process status for LaneFox@ImproveTips.com: Connection attempt timed out (10060)

Getting Data for LaneFox@ImproveTips.com

Process status for LaneFox@Marketing-Sales-Systems.com: Connection attempt timed out (10060)

Getting Data for LaneFox@Marketing-Sales-Systems.com

[3] Action Connecting

[0] Action Connecting

[2] Action Connecting

[1] Action Connecting

Process status for LaneFox@Musician.net: Connection attempt timed out (10060)

Getting Data for LaneFox@Musician.net

[4] Action Connecting

Process status for LaneFox@MillionairesForJesus.com: Connection attempt timed out (10060)

Getting Data for LaneFox@MillionairesForJesus.com

Process status for Lane@SequoyahFox.com: Connection attempt timed out (10060)

Getting Data for Lane@SequoyahFox.com

Process status for LaneFox@Marketing-Sales-Systems.com: Connection attempt timed out (10060)

Getting Data for LaneFox@Marketing-Sales-Systems.com

Process status for LaneFox@ImproveTips.com: Connection attempt timed out (10060)

Getting Data for LaneFox@ImproveTips.com

[0] Action Connecting

[3] Action Connecting

[2] Action Connecting

[1] Action Connecting

Process status for LaneFox@Musician.net: Connection attempt timed out (10060)

Getting Data for LaneFox@Musician.net

[4] Action Connecting

Process status for Lane@SequoyahFox.com: Connection attempt timed out (10060)

Mail Delivery Error for Lane@SequoyahFox.com: Error: Connection attempt timed out (10060)

Closing Thread: Lane@SequoyahFox.com

Getting Data for zorro@intellex.com

Process status for LaneFox@MillionairesForJesus.com: Connection attempt timed out (10060)

Mail Delivery Error for LaneFox@MillionairesForJesus.com: Error: Connection attempt timed out (10060)

Closing Thread: LaneFox@MillionairesForJesus.com

Process status for LaneFox@Marketing-Sales-Systems.com: Connection attempt timed out (10060)

Process status for LaneFox@ImproveTips.com: Connection attempt timed out (10060)

Mail Delivery Error for LaneFox@ImproveTips.com: Error: Connection attempt timed out (10060)

Closing Thread: LaneFox@ImproveTips.com

[0] Action Connecting

Mail Delivery Error for LaneFox@Marketing-Sales-Systems.com: Error: Connection attempt timed out (10060)

Closing Thread: LaneFox@Marketing-Sales-Systems.com

Process status for LaneFox@Musician.net: Connection attempt timed out (10060)

Mail Delivery Error for LaneFox@Musician.net: Error: Connection attempt timed out (10060)

Closing Thread: LaneFox@Musician.net

Process status for zorro@intellex.com: Connection attempt timed out (10060)

Getting Data for zorro@intellex.com

[0] Action Connecting

Process status for zorro@intellex.com: Connection attempt timed out (10060)

Mail Delivery Error for zorro@intellex.com: Error: Connection attempt timed out (10060)

Closing Thread: zorro@intellex.com

[0] Action Connecting

[1] Action Connecting

[3] Action Connecting

Completed sending

Success Count: 0

Failure Count: 6



************************************************************************



MailList King Release: v5.36P (5.3.6.188)

Message Recipient Count: 6

Sending Method: SMTP Server

Sender: Lane Fox <LaneFox@PoorToProsperous.com>



Mail Sending Parameters:



Subject: %FirstName%, This is a test message to the LaneFox group

Format: Plain text

Body: This is a test message to the LaneFox group using MailKing (MailListPro)



Here is the email field: %Email%

Here is the first name field: %FirstName%

Here is the last name field: %LastName%

Here is the full name field: %FullName%

Here is the company field: %Company%



Attachment Count: 0

Sender: Lane Fox <LaneFox@PoorToProsperous.com>

Personalized: True

To Recipient Count: 0

CC Recipient Count: 0

BCC Recipient Count: 0

Recipients per Message: 1

Starting send with SMTP Server

DNS Server:

Thread Count: 5

Time Out: 120

Adding recipient: Lane@SequoyahFox.com

Adding recipient: LaneFox@ImproveTips.com

Adding recipient: LaneFox@Marketing-Sales-Systems.com

Adding recipient: LaneFox@MillionairesForJesus.com

Adding recipient: LaneFox@Musician.net

Connecting...

Getting Data for Lane@SequoyahFox.com

Getting Data for LaneFox@ImproveTips.com

Getting Data for LaneFox@Marketing-Sales-Systems.com

Getting Data for LaneFox@MillionairesForJesus.com

Getting Data for LaneFox@Musician.net

[3] Action Connecting

[4] Action Connecting

[1] Action Connecting

[2] Action Connecting

[0] Action Connecting

Process status for LaneFox@MillionairesForJesus.com: Connection attempt timed out (10060)

Getting Data for LaneFox@MillionairesForJesus.com

[3] Action Connecting

Process status for LaneFox@Musician.net: Connection attempt timed out (10060)

Getting Data for LaneFox@Musician.net

Process status for LaneFox@ImproveTips.com: Connection attempt timed out (10060)

Getting Data for LaneFox@ImproveTips.com

Process status for LaneFox@Marketing-Sales-Systems.com: Connection attempt timed out (10060)

Getting Data for LaneFox@Marketing-Sales-Systems.com

Process status for Lane@SequoyahFox.com: Connection attempt timed out (10060)

Getting Data for Lane@SequoyahFox.com

[4] Action Connecting

[1] Action Connecting

[2] Action Connecting

[0] Action Connecting

Process status for LaneFox@MillionairesForJesus.com: Connection attempt timed out (10060)

Getting Data for LaneFox@MillionairesForJesus.com

[3] Action Connecting

Process status for LaneFox@Musician.net: Connection attempt timed out (10060)

Getting Data for LaneFox@Musician.net

Process status for LaneFox@ImproveTips.com: Connection attempt timed out (10060)

Getting Data for LaneFox@ImproveTips.com

Process status for LaneFox@Marketing-Sales-Systems.com: Connection attempt timed out (10060)

Getting Data for LaneFox@Marketing-Sales-Systems.com

[1] Action Connecting

[2] Action Connecting

[4] Action Connecting

Process status for Lane@SequoyahFox.com: Connection attempt timed out (10060)

Getting Data for Lane@SequoyahFox.com

[0] Action Connecting

Process status for Lane@SequoyahFox.com: User Aborted (608)

[0] Action Connecting

Process status for LaneFox@ImproveTips.com: User Aborted (608)

[1] Action Connecting

Process status for LaneFox@Marketing-Sales-Systems.com: User Aborted (608)

Process status for LaneFox@Marketing-Sales-Systems.com: MxRetry Complete (-612)

Process status for LaneFox@MillionairesForJesus.com: User Aborted (608)

[3] Action Connecting

Process status for LaneFox@Musician.net: User Aborted (608)

Process status for LaneFox@Musician.net: MxRetry Complete (-612)



************************************************************************






Lane Fox
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xequte

7042 Posts

Posted - Jan 01 2007 :  02:55:31  Show Profile  Reply
It's difficult to tell from just one recipient, but it looks like MLK is being blocked from the Internet. It could be your ISP blocking port 25 but more likely it is something on your own network. I see you have opened your firewall but you might also want to check your router, as many have firewalls built-in.

Also have you tried using the default DNS option, rather than specifying the DNS server to use?

For the next test please add a few more recipients (you can use some xequte.com ones) and if the problem persists send me the relevant mail_sent_*.txt file from the "SendLogs" folder under your database folder (click Ctrl+Shift+I to display your key folders).


BTW, you can also use the batch/scheduled sending option to stay under the limits imposed by your ISP (let me know your ISP restrictions if you want further details).





Nigel
Xequte Software
nigel@xequte.com
www.xequte.com
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maharajg

17 Posts

Posted - Sep 14 2008 :  08:31:12  Show Profile  Reply
Hi Nigel

Im having this same problem, please help.

Regards
Srinivas
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fitz219a

19 Posts

Posted - Sep 14 2008 :  16:03:54  Show Profile  Reply
i to am having the same problem
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xequte

7042 Posts

Posted - Sep 14 2008 :  17:14:43  Show Profile  Reply
Hi Maharagj and Fitz219a,

Please email me the log file for the sending task:

1. Run MLK and click Ctrl+Shift+I.
2. Check the box to display your database folder and click "OK"
3. Browse to the subfolder named "SendLogs"
4. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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