Forum Tips » This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
a 10060 error is a timeout. Generally this occurs because something on your system or network isblocking MLK from accessing the Internet.
Most likely one of the following:
- Firewall: Even if you are not running a specific firewall such as Zone Alarm, XP's firewall may be turned on - Router: Many routers have built-in firewalls - Anti-Virus Software: Some products such as Norton actually detect programs sending mail and intercept them - ISP: Some ISP's block port 25
Ensure that your router/firewall does not block port 25 or 53.
Please email me the log file for the sending task:
1. Run MLK and click Ctrl+Shift+I. 2. Check the box to display your database folder and click "OK" 3. Browse to the subfolder named "SendLogs" 4. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me
cant send an email
Posted - Sep 11 2008 : 10:37:10
