Xequte User Forums - error inserting quicktext

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error inserting quicktext

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mrrosenthal

USA
2 Posts

Posted - Jul 25 2020 : 10:13:00

I have 2 errors
when inserting a quick text, an error pops up saying error encountered inserting your quicktext. the message is inserted, the attached files are not.
when I close outlook it says there was an error loading DLL.xreserce.dll

xequte

7504 Posts

Posted - Jul 25 2020 : 17:44:25

Hi

Have you tried reinstalling? What version of Outlook are you using? Are the files to attach still available?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

mrrosenthal

USA
2 Posts

Posted - Jul 31 2020 : 21:23:18

yes, i reinstalled. latest version of outlook and windows 10. it gets to 50% backup when closing then has the error