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RTCRanch

USA
2 Posts

Posted - Mar 26 2019 :  04:47:45  Show Profile  Reply
Researched for the last 3 hours and could not find the answer to this burning question.

How do we configure Mail List King Professional to work with our Google Apps for checking for new messages in the gmail compliance inbox, moving them to a hold for review folder, remove folder, etc.



Thanks,

Brandon J Arnold
Compliance Officer
RTC Ranch LLC , RTC Ranch Inc., a Wyoming Not for Profit organization
7302 Yellowstone Road, Cheyenne WY 82009
(307) 222-2378
(307) 370-7741
(307) 213-9391

xequte

7504 Posts

Posted - Mar 26 2019 :  05:36:31  Show Profile  Reply
Hi Brandon

Assuming you are not using Outlook to retrieve the messages from the Gmail account, then MailList King can only access your Gmail Inbox. After processing the messages can optionally be deleted (but not moved).

For configuration, see:

https://xequte.com/support/maillistking/gmail_ssl.html


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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RTCRanch

USA
2 Posts

Posted - Mar 27 2019 :  16:06:58  Show Profile  Reply
That is correct, Outlook tends to bog down too much for processing time on our 24 accounts, so we use our G-mail client on our Google Apps account to process all emails.

I set everything up as you instructed above, but we got an error message, which I have forwarded to you in your email. I would also post it here for clarity if anyone else is having a similar issue, however I can't add an image to this blog.

Thanks,

Brandon J Arnold
Compliance Officer
RTC Ranch LLC , RTC Ranch Inc., a Wyoming Not for Profit organization
7302 Yellowstone Road, Cheyenne WY 82009
(307) 222-2378
(307) 370-7741
(307) 213-9391
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xequte

7504 Posts

Posted - Mar 28 2019 :  05:40:38  Show Profile  Reply
Thanks,

Ive sent instructions via email.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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