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 MailList King
 Reply to address different from the sent from one
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Harvester

Italy
24 Posts

Posted - Mar 14 2019 :  10:37:55  Show Profile  Reply
Hello,

Possibly I am doing something wrong, but setting the override of the Reply Address in the Sending Profile doesn't seem to work. The test email I sent out are being replied using the sending email address, not the overridden one.



Is this option works and, if it works, how can I set it correctly in MLK 17.12R?

Thank you.

xequte

7446 Posts

Posted - Mar 14 2019 :  15:08:00  Show Profile  Reply
Hi

Under File > Options, Other, Outlook Options, you need to enable "Extended MAPI" to use the override option.

However, you are better to create a special account for MailList King in Outlook with your desired reply address, then use then "Send using the Outlook account" option in the screen above.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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AaronLis

USA
1 Posts

Posted - Apr 15 2019 :  11:02:15  Show Profile  Reply
Hi Nigel, do you need a special account for each reply address separately?
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xequte

7446 Posts

Posted - Apr 15 2019 :  16:15:16  Show Profile  Reply
Hi

It is not required. You can set a custom reply address on-the-fly when sending in MLK.

However if MLK is sending via Outlook, then Outlook will display these custom reply addresses as "abc@xyz.com Sending on behalf of def@xyz.com"

To avoid this, cloned accounts in Outlook should be used (i.e. accounts in Outlook with the same details, but a different reply address).

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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