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 Image disappears when trying to send
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pmorettini

USA
28 Posts

Posted - Sep 10 2017 :  01:17:07  Show Profile  Reply
The last couple of times I've used MLK, I have pasted images into a message. It appears just fine and seems to have embedded, but when I go to send the message it disappears.

What could be causing this?

Thanks,

Phil

xequte

7504 Posts

Posted - Sep 10 2017 :  15:35:06  Show Profile  Reply
Hi Phil

When you click Preview, is the image shown?

Do you have any software running (CCleaner?) that may delete temp files?

What version are you using?


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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pmorettini

USA
28 Posts

Posted - Sep 10 2017 :  18:41:45  Show Profile  Reply
When I click preview, the image is still there. No software running that I know of that would delete temp files. Running Lite edition v16.52R.
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xequte

7504 Posts

Posted - Sep 10 2017 :  18:57:43  Show Profile  Reply
Hi Phil

I've emailed you some debug logging info. Please reproduce and email me your log file.




Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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pmorettini

USA
28 Posts

Posted - Sep 10 2017 :  19:58:53  Show Profile  Reply
Nigel, did it and emailed to you about 10 minutes ago.
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xequte

7504 Posts

Posted - Sep 10 2017 :  22:45:11  Show Profile  Reply
Thanks, I've received the log file.

Which image disappears, is it:
C:\Users\Phil\AppData\Roaming\Qualcomm\Eudora\Embedded\image001731.png
C:\Users\Phil\Documents\CONSULT\Maillistking\Config\Images\image0012169.jpg

Or both?

If you look in the folder when the image disappears, is the file no longer there?


Under File > Options Sending, Other Sending Options, is a folder specified for "Save Images To"




Nigel
Xequte Software
www.xequte.com
nigel@xequte.com


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