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anniemo

United Kingdom
1 Posts
Posted - Apr 01 2014 :  13:27:33  Show Profile  Reply
I have a new camera and the video files are in MTS FORMAT. My DVD PixPlay says it's converting the files but all I get is the sound from the video clips but a blank black screen.
Does anyone know how I can solve this problem please. I did try converting the files first to AVI AND MPEG 4 but pixplay tries to convert them again....NOT successfully.

I would be grateful for any ideas please?

Many thanks Anniemo

xequte

7504 Posts
Posted - Apr 02 2014 :  01:51:25  Show Profile  Reply
Hi Anniemo

If you select File > Burn Slideshow and click "Test" to you get video showing then?

If you are converting videos to prior to adding them to PixPlay, then MPEG-1 will work best.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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