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ILH

Canada
120 Posts

Posted - Dec 14 2012 :  09:06:38  Show Profile  Reply
Nigel,

I'm having difficulty troubleshooting an issue. I'm running WIN7 Pro (32bit), MLK 11.20R Bus Edition and Outlook 2010 with MS Exchange.

I'm running a single mail profile with two mail accounts showing. Account A is my personal mailbox. Account B is a generic account used for sending corporate mail.

When I send a test email within Outlook 2010 using account B as the sender (not using MLK), the outgoing email is placed in account B's outbox and is sent without any issues.

When I try to process forms using MLK, the outgoing mail (although addressed from mailbox B) is placed in the outbox of account A, and sits there indefinitely.

Why doesn't MLK place the outgoing mail in Account B's outbox?



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Ian Hubling
ian@hubling.com

xequte

7504 Posts

Posted - Dec 16 2012 :  02:49:52  Show Profile  Reply
Hi Ian

So all sending by MLK waits in the Outbox without sending? Are you on Exchange?

If you go into View > Options, Database, Other Database Options, Extra Database Options and disable "Send Extended MAPI msgs from Outbox", does it make any difference?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ILH

Canada
120 Posts

Posted - Dec 17 2012 :  07:23:13  Show Profile  Reply
I tried changing the setting as directed - no change. The emails are still generated (using account B's email profile) but sit unsent in Account A's outbox.

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Ian Hubling
ian@hubling.com
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