Xequte User Forums - the sound of videos do not play

Xequte User Forums

Profile Active Topics Forum FAQ

Forum membership is Free! Click Join to sign-up
Username:	Password:
Save Password
Forgot your Password?

Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement. Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum

All Forums

Xequte User Forums

DVD PixPlay

the sound of videos do not play

New Topic

Reply to Topic

Printer Friendly

Author

Topic

dalealbo

Chile
4 Posts

Posted - Jul 12 2012 : 12:33:08

Hello, I have a question:
Why when I preview a show with videos, they do not have sound?
Thank you

xequte

7504 Posts

Posted - Jul 13 2012 : 02:31:03

Hi

DVD PixPlay uses the system codecs for previewing videos and so it is possible that this video type does not have an adequate driver.

You could install a codec pack such as K-Lite:

http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm

Or convert the video file to a more standard video format as described at:

http://www.xequte.com/forum/topic.asp?TOPIC_ID=3734

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com