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pzh20
United Kingdom
32 Posts |
Posted - Nov 04 2011 : 09:25:54
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Here is the text of the email I am sending
Subject subscribelist general
body
fred blogs <fredblogs@email.com
ben tover <btover@anotheremail.com>
jamie@yetanother.com
etc
an error Invalid mailing list message with the text converted to
RGF2aWQgQ29wZWxhbmQgPERhdmlkLmNvcGVsYW5kQHhjaGFuZ2luZy5jb20+oKCgoKCgoKCgoKCg
oKCgoKCgIA0KZ2dvZHNib2xkd2Jvb25nb2RAc29sZC5jby51aw0KSiBNYXJ0aW4gPEptYXJ0aW5A
bGxpc2Nsb3dlcy5jb20+oKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoCANCkRhdmlkLmVA
Y2xtaW5zdXJhbmNlLmNvLnVroKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoCANCkphbWVzIFRl
cnJpbGwgPEphbWVzLnRlcnJpbGxAbWFyc2guY29tPqCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCg
for example when send as plain text, or just returned when sent as HTML
Regards
Pete
Regards
Pete |
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xequte
7504 Posts |
Posted - Nov 04 2011 : 12:27:58
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Hi Pete
This looks like a problem outside of MLK. What email software are you using for the sending? Is MLK receiving the message from your email software or a POP account?
I'll email you some debug logging info.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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xequte
7504 Posts |
Posted - Nov 06 2011 : 01:34:17
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Hi Pete
I received your log, thanks. The SubscribeList messages seems to have come through OK, but i will investigate it in more details on Monday. Can you tell me if you get the same problem if you send your SubscribeList message as plain text rather than HTML format?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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xequte
7504 Posts |
Posted - Nov 08 2011 : 19:01:21
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Sorry Pete,
Can I just clarify that under View > Options, Command, Remote Admin Commands that you have checked the following box:
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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pzh20
United Kingdom
32 Posts |
Posted - Nov 09 2011 : 05:24:37
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Yes that is set.
Regards
Pete |
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xequte
7504 Posts |
Posted - Nov 13 2011 : 16:12:29
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Hi Pete
Sorry, but i am at a loss at to why this is occurring. From the log everything appears to be progressing as expected. I have added extra logging to allow us to resolve the issue in the next update. Unfortunately I cannot send you the update yet as we are a making a major change and it is not yet safe for production-use.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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pzh20
United Kingdom
32 Posts |
Posted - Nov 19 2011 : 04:56:58
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Things are going really crazy now! I have started to get an error message saying something about "you have received 20 timeout errors, do you want to continue" etc when I press yes, I get Access violation at address 00B22924 in module MLKing.exe. Read of address 000000A7 for every %age until the sending finishes.
I want to remove MLK and start again.
What would you suggest the best way to export all the data and reinstall would be?
Regards
Pete
Regards
Pete |
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xequte
7504 Posts |
Posted - Nov 20 2011 : 00:44:11
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Hi Pete
I doubt that reinstalling will help.
If all your messages are timing out (where they did not previously) then look at the following:
- Have you changed your sending method or its settings in MLK?
- Have you changed or updated your Anti-virus software
- Have you changed your router?
- Has your ISP started blocking port 25?
For more detail you should email us the log file for the sending task:
1. Run MLK and click Ctrl+Shift+I.
2. Check the box to display your "Sending Logs" folder and click "OK"
3. In that folder your log files are named "mail_sent_*.txt" with the date of the delivery included in the name. Find the files of the relevant date and send them to me
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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pzh20
United Kingdom
32 Posts |
Posted - Nov 21 2011 : 08:26:25
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OK Nigel, have sent the logs
Regards
Pete |
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I cannot get Subscribe list to work
