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texaganian
USA
2 Posts |
Posted - Feb 10 2011 : 06:39:00
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What versions of Outlook is Text Lightning supposed to work with.
I just downloaded 2.0 and installed it. The install went cleanly but I can't find any evidence of it in my Outlook 2003. |
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xequte
7504 Posts |
Posted - Feb 13 2011 : 13:40:55
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Hi
Text Lightning should work with any version from Outlook 2000 - Outlook 2010 32 bit.
Have you tried right-clicking on a blank area of the toolbar to see if it is listed (but not enabled)?
If not, try selecting Help > About in Outlook, click the Disabled Items button and check that the Toolbar is not listed there.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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texaganian
USA
2 Posts |
Posted - Feb 15 2011 : 04:55:21
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I have uninstalled and reinstalled with the same result.
No errors raised by the installer. The folder is created and populated in the Start Menu. But no trace of Text Lightning in Outlook.
It does not appear on a context menu for the tool bars, so I can't enable it there. It does not appear in the Disabled Items list accessed from Help, About. It does not appear the Add-In Manager or the COM Add-Ins list. |
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xequte
7504 Posts |
Posted - Feb 17 2011 : 02:18:44
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Hmmm, that is odd.
I'll have to look into it when we do the next update.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Jennif
United Kingdom
1 Posts |
Posted - May 22 2012 : 04:20:36
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I'm having a very similar issue. I installed it, and started using it (love it, by the way), and it was great. However, after a restart of my PC, I opened Outlook (2007) and Text Lighning has vanished. It's not in the toolbar or the add-ons. And it is still on the start menu (help/support/website).
Likewise I logged onto a different PC in the office as Admin so I could install it, but when my staff member logged back on to their standard profile, it wasn't in outlook and, again, couldn't find it.
Have you got a new solution to this now?
Thanks. |
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xequte
7504 Posts |
Posted - May 25 2012 : 14:30:52
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Hi
To clarify, in Outlook Options, Add-In tab it is not listed at all? Even in the disabled items list?
Have you also checked that your anti-virus software has not mis-flagged it?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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jwoods
Canada
1 Posts |
Posted - Sep 12 2014 : 14:19:54
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| Sorry to revive an old post, but I have the same situation. Windows 7 64 bit, Office 2010 32 bit. Text Lightning shows in the Start menu but nothing in Outlook. Nothing in Add-ons, disabled or otherwise. Have restarted, uninstalled/reinstalled under the Admin account. Any help would be appreciated! |
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xequte
7504 Posts |
Posted - Sep 13 2014 : 16:29:51
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Hi
Are you sure it's the 32bit version of Outlook?
Try:
1. In the Windows start menu, type CMD
2. Right-click cmd.exe and select "Run as Admin"
3. Type (or paste using the right-click menu):
regsvr32 "C:\Program Files (x86)\Text Lightning\XLightning.dll"
4. Restart Outlook
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Martin_FR
France
3 Posts |
Posted - Oct 13 2014 : 02:33:09
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Hello,
I got the same issue, Windows 7 32 bits Outlook 2010 32bits.
Tried the regserv32 tip, Give me an error because I don't have a x86 program files, wich is normal.
So i tried this regsvr32 cmd instead :regsvr32 "C:\Program Files\Text Lightning\XLightning.dll"
And Windows says successfull...
Reboot the computer still nothing...
Textlighting is present on folders and startmenu, Try to add it to the ribbon but Outlook doesn't seem to see it...
Thanks for your help.
Martin |
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xequte
7504 Posts |
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Martin_FR
France
3 Posts |
Posted - Oct 15 2014 : 02:40:34
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Hello,
Unfortunately, nothing is shown...
Here a capture of my screen.
Thank you.
Have a nice day.
Martin |
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xequte
7504 Posts |
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Martin_FR
France
3 Posts |
Posted - Oct 29 2014 : 05:49:10
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Hello,
Sorry for the late answer, I'm sure it's the 32 bits version.
Thanks again for your help.
Best regards.
Martin |
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xequte
7504 Posts |
Posted - Nov 02 2014 : 18:46:00
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Hi Martin
I'm afraid I don't have any ideas. You could try disabling your anti-virus software as a test, but I doubt that would be a factor.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Text Lightning with Outlook 2003
