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 DVD PixPlay
 No audio on videos in DVD Pixplay
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charmingkitty4

Australia
6 Posts

Posted - Jan 01 2011 :  13:20:48  Show Profile  Reply
I have just loaded the videos taken from my video camera on christmas day to make a slideshow but no sound is coming through. When I play the videos normally I have no problem with the sound, but as soon as i load them into pixplay the sound vanishes

xequte

7504 Posts

Posted - Jan 01 2011 :  13:30:49  Show Profile  Reply
Hi

What type of video files are they?

What version of windows do you use?

If you select File > Burn Slideshow and click "Test" does the audio play?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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charmingkitty4

Australia
6 Posts

Posted - Jan 01 2011 :  13:59:44  Show Profile  Reply
Hi
They are MPG files
I am using Vista Home Premium
The audio is clear when I do a test like you suggested, but why can't I hear it on preview??
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xequte

7504 Posts

Posted - Jan 02 2011 :  14:31:41  Show Profile  Reply
Hi

MLK uses your standard windows drivers for multimedia playback during a preview, so if they are mis-configured then such problems occur.

Please download the MCI Tester, run it and let us know what results you get for .mpg:

http://www.xequte.com/download/mcisetuptest.exe

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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charmingkitty4

Australia
6 Posts

Posted - Jan 02 2011 :  15:05:50  Show Profile  Reply
Hi
Here are the results you asked for. I have no idea what they mean

Results for MPG Format Check:

MCI Extension: MPEGVideo
Mediaplayer Extension Type: Not registered with Mediaplayer
MCI Driver: This format has no MCI Driver
MCI 32-bit Driver: This format has no MCI 32-bit Driver
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xequte

7504 Posts

Posted - Jan 02 2011 :  16:29:38  Show Profile  Reply
Hi

Does a fix button appear?

If so, click it.

What version of Windows are you using?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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charmingkitty4

Australia
6 Posts

Posted - Jan 02 2011 :  18:39:11  Show Profile  Reply
Hi There is no fix button
I am using windows vista home premium
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xequte

7504 Posts

Posted - Jan 02 2011 :  23:37:11  Show Profile  Reply
Hmmm,

How about if you use the "Check Multimedia driver" under View > Options, Other, Advanced (in PixPlay)?


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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charmingkitty4

Australia
6 Posts

Posted - Jan 03 2011 :  02:36:34  Show Profile  Reply
Results fo MP3 Format check
MCI EXTENSION MGEGVIDEO
PEDIAPLAYER EXTENSION TYPE MPEGVIDEO
MCI32-BIT DRIVER:mciqtz 32.dll
THIS FORMAT IS REGISTERED CORRECTLY
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xequte

7504 Posts

Posted - Jan 04 2011 :  00:55:26  Show Profile  Reply
OK, my only other suggestion is that you try installing a codec pack such as K-Lite:

http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm

or Ffdshow:

http://sourceforge.net/projects/ffdshow

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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charmingkitty4

Australia
6 Posts

Posted - Jan 04 2011 :  02:06:48  Show Profile  Reply
Have tried both...neither works
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