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DVD PixPlay

Anti-virus Software: Kaspersky, BitDefender

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xequte

7504 Posts

Posted - Dec 16 2010 : 20:07:13

Hi

There are two products that are known to cause issues with DVD PixPlay:

Kaspersky

When burning a project containing multiple videos PixPlay may encounter the error:

"Error opening input video file "C:\Local Settings\Temp\~dpp\_dp_Slideshow_3713.mpg -- No such file or directory"

Or

"XML creation error: C:\Local Settings\Temp\_dp_dvd.xml"

BitDefender

When burning your slideshow you may get:

"Convert Error: Conversion failed due to library load error. Try restarting Windows!"
(Due to unexpected MCL Format: 2147483647)

These issues are due to the way these anti-virus products handle unknown files, and not to issues in DVD PixPlay. We have notified the vendors of the issue, but you may need to disable your A/V software if you encounter issues when burning with these two products.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com