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asrarulhaq2002

1 Posts

Posted - Nov 18 2010 :  20:55:36  Show Profile  Reply
Hi,

I am having problems with 'email processing'. Whenever MLK checks my inbox, it sends out a new message to the subscriber. I have it set so that the inbox is checked every hour for a new subscriber. Obviously, to a customer, this will look very unprofessional. Please help!!!! How do I make sure people who have already subscribed and have received their welcome message do not get sent another email?

xequte

7504 Posts

Posted - Nov 18 2010 :  21:22:59  Show Profile  Reply
Hi

If enabled, Subscribe Acknowlegements are sent every time a user attempts to subscribe to a group.

Perhaps you should use a Welcome Message. It is only sent the first time a user subscribes to a group. If they subscribe again they are not sent a message.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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