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MailList King

All of a sudden having issues with MLK

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Douggg

USA
211 Posts

Posted - Aug 24 2010 : 13:13:54

MLK has been working perfectly for over a year. (Installed on Windows XP with Security Essentials. No one ever touches the MLK box everything is done using RAC. No changes to MLK or to the lists other than adding/removing members and sending messages have been done for over a year.

Here's what's going on.
+ Nightly backups are working perfectly.
+ Adds/removes to the lists using RAC commands appear to be working perfectly.
+ Message sending using RAC for some users are occasionally are not processed. While messages are being ignored for one user, for user 2 they are processed. User 1 has resent messages that have been successfully processed by MLK (RAC) but this time for that user they are ignored. (MLK receives the message and does do anything.) User 2 can send a different messages it gets processed.
User 1 can send messages directly from MLK console screen without problem.
If MLK is rebooted the message user 1 was trying to send can be re-submitted and it gets delivered. Everything will work fine for a while then another user might have issues.

There are only 5 accounts allowed to send. Out of the 5 accounts only 2 send on a regular bases. Can't perdict which account won't be able to send or when it happens. Only fix appears to re-boot the MLK box.

Any idea what's going on?

Douggg

xequte

7504 Posts

Posted - Aug 24 2010 : 13:27:07

Hi Doug

That seems rather unusual. I'll send you some debug logging info so we can see what is going on.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

Douggg

USA
211 Posts

Posted - Aug 25 2010 : 06:28:10

Nigel,
Please confirm receipt of my debug log.
I can't send any emails to any list in one install.
I've found an socket error 10054.

Doug

Douggg

USA
211 Posts

Posted - Aug 25 2010 : 08:46:44

Nigel,
Soory this looks like it's a problem caused by a "hung" router.

We rebooted the router and it appears all is working perfectly once again.

Doug

xequte

7504 Posts

Posted - Aug 25 2010 : 12:18:30

Hi Doug

Thanks for the update. Glad to hear you have worked it out.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com

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