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 Why is MLK delete all my undeliverables?		  New Topic  Reply to Topic
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stoutFound

19 Posts
Posted - Oct 20 2009 :  13:11:19  Show Profile  Reply
Why is that when I click the Check New, MLK deletes all my undeliverable emails? I do not want MLK to delete any emails. I need to manually do it myself.

xequte

7504 Posts
Posted - Oct 21 2009 :  02:09:35  Show Profile  Reply
Hi

Select View > Options, "Undeliverables" tab and uncheck the option to have MLK process your undeliverable messages.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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stoutFound

19 Posts
Posted - Oct 21 2009 :  05:38:49  Show Profile  Reply
Okay, if MLK does not process undeliverable then that means MLK will not keep track of the undeliverable, correct? If so, that's not what I want. I want MLK to keep track of all undeliverable but do not delete them from my Outlook Inbox or from the Exchange server. Can this be done?
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xequte

7504 Posts
Posted - Oct 22 2009 :  01:26:14  Show Profile  Reply
Hi

If MLK does not delete them (or mark them in some way) then it has no way to know which it has processed.

Perhaps you should go into View > Options, Email Processing and choose the option to move your messages to another folder after they are processed. You can then review them after processing in that folder.

Another way to process undeliverables is to use the Folder Processing Tasks function (View > Options, Email Processing).


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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