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 DVD PixPlay
 Output problems
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Darlek

USA
12 Posts

Posted - Jun 23 2009 :  10:09:07  Show Profile  Reply
Greetings all you experts!

I'm fairly computer literate, but video and burn ignorant for the most part.

I've created a slide show of mostly jpeg files, with 10 video's that have been converted to MPEG (1) files. The project will preview fine with music, timing, etc just the way I want it.

But when I go to burn the file the only output I can get is PC format (to a file), no other DVD, or CD format will burn or even save to disk. The test feature of the Burn section only works in PC format also.

The error I get is:

"Conversion failed! DVD PixPlay could not locate WMV drivers on your system to convert a WMV file."

>
> the following information is in the box below the burn information:
>
> Commencing creation of slideshow
> Destination Format: DVD
> Total input frames: 22,156
> Total output frames: 55,395
> Total sound samples: 85663872
> Total Slideshow Display Time: 30 min, 46 sec
> Starting conversion...
> Exception EAccessViolation in module libwmv-1.0.4.dll at 00002184.
> Access violation at address 6B402184 in module 'libwmv-1.0.4.dll'. Read of
> address 00000000.

I have Nero (6) on my system, and used it to backup all of my pictures to DVD just yesterday and that appeared to work.

I am using XP but the 64 bit version on this computer. I can usually track down most driver problems, but I don't know where to start on this issue.

Any suggestions would be most helpful.

Thank you much!

Mark

JIMD

USA
499 Posts

Posted - Jun 23 2009 :  16:55:19  Show Profile  Reply
DARLEK

Does your slideshow contain WMV files? WMV conversion relies on the drivers on your system so can fail if the drivers are not available.

You might want to try converting them to a support that is natively supported by DVD PixPlay, such as MPEG or AVI. Try converting your 10 videos using the following websites. Not all MPEG CONVERTORS are equal.

You can convert your files online (for free) at:

http://media-convert.com/ (50MB Limit)
http://www.zamzar.com/ (100MB Limit)


Or you can download free conversion software from www.Videohelp.com


JIM DALTON
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Darlek

USA
12 Posts

Posted - Jun 23 2009 :  17:57:24  Show Profile  Reply
Sorry, I've already converted the files to MPEG, they were MOV files.

The DLL that is having the exception error is in the PixPlay directory.

Thanks for the response.

Mark
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Darlek

USA
12 Posts

Posted - Jun 23 2009 :  18:09:44  Show Profile  Reply
Well for what it is worth, I stripped all of the video's leaving only the JPEG and any title screens I had put in the slideshow using PixPlay and it gives the same error on a burn. I'm confused.

Thanks again!
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JIMD

USA
499 Posts

Posted - Jun 24 2009 :  07:02:52  Show Profile  Reply
DARLEK

Something is probably messed up in Windows. Please download the MCI Tester, from this link:

http://www.xequte.com/download/mcitester.exe

Reset the Windows Player to the defaults.


JIM DALTON
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Darlek

USA
12 Posts

Posted - Jun 24 2009 :  14:30:14  Show Profile  Reply
Sorry, I tried this before, and again just now. No difference, same error message.

It probably is a windows issue, wish I knew what to repair.

Thanks for the response.

Mark T.
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xequte

7504 Posts

Posted - Jun 25 2009 :  01:19:23  Show Profile  Reply
Hi Mark

Please e-mail me your log file:

C:\Program Files\DVD PixPlay\PixPlayLog.txt

Note: On Windows Vista it is located at:

C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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xequte

7504 Posts

Posted - Jun 28 2009 :  19:00:24  Show Profile  Reply
Thanks. We've received them and will come back shortly.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Darlek

USA
12 Posts

Posted - Jul 03 2009 :  05:37:40  Show Profile  Reply
Just an update.

Nigel asked me to delete the libwmv-1.0.4.dll file from C:\Program Files\DVD PixPlay\ that was causing the error and the software worked great, if it missed that dll it didn't act like it.

On a positive note, I would like to express my appreciation for Nigel and his help on resolving this problem, this is a nice piece of software for a good price I'm glad I purchased it.

Thanks again.

Mark T.

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Darlek

USA
12 Posts

Posted - Jul 07 2009 :  13:36:17  Show Profile  Reply
Any further information on this issue? Will the dll removal cause some issue with something else in the future?


On a side note, I noticed that occasionally during the playback of the video on a dvd player it will pause, sometimes it will hang and the dvd will have to be turned off. I thought it was my old dvd player, but it has happened on new ones and other brands, sometimes not as frequently, but still noticable.

Any suggestions?

Thanks, Mark T.

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JIMD

USA
499 Posts

Posted - Jul 07 2009 :  13:47:06  Show Profile  Reply
DARLEK

Three things to try:

- Specify the highest quality encoding option (using the Alternate encoder) on Step 3 of the "Burn Disk" wizard.
- Change the type of disk you are using (e.g. DVD+R instead of DVD-R if your player/burner support it).
- Try going into View>Options, Advanced and changing the DVD MPEG Audio Setting.


JIM DALTON
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xequte

7504 Posts

Posted - Jul 07 2009 :  14:33:41  Show Profile  Reply
Hi Mark

That DLL is only required when using WMV format. You won't encounter any problems by removing it.

Regarding your playback issue, have you tried specifying the highest quality encoding option (using the Alternate encoder) on Step 3 of the "Burn Disk" wizard?

Also, try going into View>Options, Advanced and changing the DVD MPEG Audio Setting as that can affect playback on some players.




Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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