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Cabrzama

USA
17 Posts
Posted - Feb 07 2009 :  09:16:58  Show Profile  Reply
How do I fully uninstall MLK? I thought I had fully done so, but now when I open Outlook it gives me this message:

The add-in "c:\Program Files\MailList King\MLKing.dll" could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help menu

So, when I go to Detect and Repair it gives me only two options. I can either restore my shortcuts or go back to the default settings. Selecting either one didn't do anything.

Suggestions???

Cabrzama

xequte

7504 Posts
Posted - Feb 07 2009 :  15:26:46  Show Profile  Reply
Hi Cabrzama

In Outlook go into Tools>Options, Other Tab. Click the "Advanced Options" button then the "Add In Manager" button. Uncheck all the "Helper Extensions"


Nigel
Xequte Software
nigel@xequte.com
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Cabrzama

USA
17 Posts
Posted - Feb 19 2009 :  14:34:19  Show Profile  Reply
I tried that too and it's not listed in my Add-Ins. Any other ideas?

Cabrzama
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xequte

7504 Posts
Posted - Feb 25 2009 :  14:34:21  Show Profile  Reply
Hi Cabrzama

Please confirm all the items listed in the Outlook "Add In Manager".



Nigel
Xequte Software
nigel@xequte.com
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Cabrzama

USA
17 Posts
Posted - Feb 27 2009 :  14:27:06  Show Profile  Reply
Sure, the ones listed are:
--AVG Exchange Extension
--Google Desktop Search Outlook Add In
--Redemption Helper Outlook Extension
--Exchange Extensions Property pages
--Chilton Preview

Cabrzama
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xequte

7504 Posts
Posted - Feb 28 2009 :  00:46:55  Show Profile  Reply
OK, delete the one labelled:

"Redemption Helper Outlook Extension"

That will resolve your problem.

Nigel
Xequte Software
nigel@xequte.com
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Cabrzama

USA
17 Posts
Posted - Feb 29 2009 :  14:15:12  Show Profile  Reply
That works! Thanks!

Cabrzama
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