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 DVD PixPlay
 DVD issue
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marsh

USA
6 Posts

Posted - Nov 04 2009 :  07:18:36  Show Profile  Reply
I have had PIX PLAY for several years.No issues, until now...I make VCDs using my own ASHAMPOO CD BURNER, and that solved a big problem of bad video and music playing. Now I have a nother problem.. PIX PLAY wont let me use DVDs + or -, in either of my burners one external { Sony} and one internal {H-P] I have tried different DVS brands and I still get this message "Disk is not blank, insert a new disk" "Please insert a writable disk" I have Win XP Maybe some one reading this will be able to help me...Thank you Marsh

marsh wice

xequte

7504 Posts

Posted - Nov 06 2009 :  00:14:51  Show Profile  Reply
Hi Marsh

What happened between when PixPlay worked correctly and when the disks it created became unreadable? In particular did you change any settings or the type of disks you are using?



Nigel
Xequte Software
nigel@xequte.com
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marsh

USA
6 Posts

Posted - Nov 06 2009 :  14:53:15  Show Profile  Reply
What I am trying to say is PIX PLAY wont accept my BLANK DVDs + or - get a error message saying not a blank disk.. tried many disks

marsh wice
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JIMD

USA
499 Posts

Posted - Nov 06 2009 :  17:55:19  Show Profile  Reply
MARSH

If you open up the Disc (with Explorer) with this media in the dirve, what does it say - does it see the media ok and as blank?


JIM DALTON
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JIMD

USA
499 Posts

Posted - Nov 07 2009 :  06:32:42  Show Profile  Reply
MARSH

The following error message may occur when you try to write to a DVD-R or DVD-RW if the driver is corrupted:

There is no disc in the drive. Please insert a writable DVD into drive.

If you are using a driver from the manufacturer of the drive and not the driver that is supplied by Microsoft, make sure that you have the driver available. You may want to remove the driver and reinstall it if it has become corrupted.

To remove and reinstall the device driver for the DVD-R drive or the DVD-RW drive:

1. Click Start, click Run, type sysdm.cpl in the Open box, and then click OK.
2. On the Hardware tab, click Device Manager.
3. Click the drive that uses the driver you want to remove.
4. On the Action menu, click Uninstall.

When you are prompted to confirm the removal, click OK.
5. On the Action menu, click Scan for hardware changes.


JIM DALTON
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marsh

USA
6 Posts

Posted - Nov 08 2009 :  08:42:17  Show Profile  Reply
quote:
Originally posted by JIMD

MARSH

The following error message may occur when you try to write to a DVD-R or DVD-RW if the driver is corrupted:

There is no disc in the drive. Please insert a writable DVD into drive.

If you are using a driver from the manufacturer of the drive and not the driver that is supplied by Microsoft, make sure that you have the driver available. You may want to remove the driver and reinstall it if it has become corrupted.

To remove and reinstall the device driver for the DVD-R drive or the DVD-RW drive:

1. Click Start, click Run, type sysdm.cpl in the Open box, and then click OK.
2. On the Hardware tab, click Device Manager.
3. Click the drive that uses the driver you want to remove.
4. On the Action menu, click Uninstall.

When you are prompted to confirm the removal, click OK.
5. On the Action menu, click Scan for hardware changes.


JIM DALTON



marsh wice
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xequte

7504 Posts

Posted - Nov 08 2009 :  19:50:15  Show Profile  Reply
Hi Marsh

You can also try burning with your normal burning software to see if DVD PixPlay has some incompatibility

Detailed instructions are available at:

www.xequte.com/support/pixplayfaq.html#2


Nigel
Xequte Software
nigel@xequte.com
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