User Forum
Xequte User Forums
Profile    Active Topics    Forum FAQ    Search this forumSearch
Forum membership is Free!  Click Join to sign-up
Username:
 Password:
Save Password
Forgot your Password?

     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 MailList King
 Urgent: Error for non-English char displayed		  New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

Teeradech

3 Posts
Posted - Oct 29 2009 :  03:47:37  Show Profile  Reply
I bought the Maillist King, instored and started to send out emails in the Thai language to subscribers. The Chars displayed correctly and readable at the previewing windows before sending out, but they become unreadable when readers open it.
I attempted to solve this problem for about 1 week now with no success.

Here is the step I did:

1. Open up Maillst king
2. select the membership (here is my email subscription for this testing purpose).
3. click 'send email'
4. Choose Encoding and select Thai (windows)
5. Copy HTML code and content (<...charset=windows-874">) which is readable in Thai. and paste to Edit HTML Source windows. Then click OK.
6. check the Encoding again, It became default, where I have to select Thai (windows) again.
7. Preview the email body in the preview mode. It looks perfectly fine.
8. Save the file.
9. Click on Send button, It brings up the preview windows to show the actual email message again (I re-config it like this). It shows perfect email message. Than I click OK to send.
10. Maillist King sends out email and close its send email windows.
11 check the received email in my email account. All chars become unreadable.
12. open maillist king and open up that saved file. It becomes unreadable. Switch to Raw View, the encoding changed (charset=unicode">).

Please let me get a solution to this problem.

Thanks

Teeradech

Teeradech

3 Posts
Posted - Oct 30 2009 :  00:09:28  Show Profile  Reply
Here is the link to view the captured screen!

http://www.bumrungrad.com/htm/issue.avi

Does anyone get the similar issue?

Thanks a lot.
Go to Top of Page

xequte

7504 Posts
Posted - Oct 30 2009 :  14:09:43  Show Profile  Reply
Hi

I've just emailed you a test version. Let me know how it goes.



Nigel
Xequte Software
nigel@xequte.com
Go to Top of Page

Teeradech

3 Posts
Posted - Oct 31 2009 :  01:19:14  Show Profile  Reply
Hi

Thanks a lot. The patch gets better. It sitll has some problems when I test it.

Obvious issue, which you would get it solved easily, is the Char length in the subject. I found this issue but need more investigation.

The simple issue is when I entered a centain length of letters both the English and Thai language into the subject line and sent it out. the HTML format of the body become plain-text and the letters in the subject line are cut off.

The example will be emailed to you soon.

Thanks for the support.

Teeradech
Go to Top of Page

xequte

7504 Posts
Posted - Nov 02 2009 :  19:52:56  Show Profile  Reply
OK, I'll keep an eye out for your email.



Nigel
Xequte Software
nigel@xequte.com
Go to Top of Page

novemberrtain

Paraguay
1 Posts
Posted - Nov 01 2018 :  03:08:21  Show Profile  Reply
I am similar.


ok
Go to Top of Page

xequte

7504 Posts
Posted - Nov 01 2018 :  16:05:18  Show Profile  Reply
Hi

What version of MailList King are you using?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To: