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 Access violation when editing welcome message		  New Topic  Reply to Topic
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Nathalie

France
9 Posts
Posted - Feb 05 2009 :  06:41:15  Show Profile  Reply

Hi,

I have just installed the 6.25 Pro version and I have a problem when editing welcome message to differents groups. When I chose "HTML format" , I receive the message

"Access violation at address 00714BBA in module 'MLKing.exe'. Read of address 00000000."

Everything is blocked and the only possible action is to quit with Ctrl-Alt-Suppr and to restart.

Can you help me please ?

Thank you,

Nathalie

Nathalie

France
9 Posts
Posted - Feb 05 2009 :  06:54:10  Show Profile  Reply
PS : I receive the same message when editing the generic message for subscriptions and after, I receive the message "Interface not supported"

Same messages when trying to send an html message to a group.
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xequte

7504 Posts
Posted - Feb 06 2009 :  15:56:33  Show Profile  Reply
Hi Nathalie

What version of MLK were you using previously?

What version of Windows and Internet Explorer do you have installed?



Nigel
Xequte Software
nigel@xequte.com
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Nathalie

France
9 Posts
Posted - Feb 07 2009 :  07:25:53  Show Profile  Reply
Hi Nigel,

Previously, I used version 5.2.5 pro.

MLK is installed on a server with Windows 2000 SP4 and Internet Explorer Version 5.0
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xequte

7504 Posts
Posted - Feb 09 2009 :  02:29:51  Show Profile  Reply
Hi

You should try installing a newer version of Internet Explorer.

I'll email you some debug logging info, in case that does not work.



Nigel
Xequte Software
nigel@xequte.com
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xequte

7504 Posts
Posted - Feb 10 2009 :  02:11:02  Show Profile  Reply
Thanks for your email. Glad to hear that Internet Explorer 6.0 fixed your problem.



Nigel
Xequte Software
nigel@xequte.com
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