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lynn
United Kingdom
3 Posts |
Posted - Mar 02 2009 : 14:32:29
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I received the following error from MLK when sending a mailing just before Christmas...
"Mail not accepted from blacklisted IP address"
I send mailings using the 'SMTP (via my ISP's mail server)' sending method, specifying an account with virgin.net, though the sending is done using a tiscali broadband connection.
I queried the problem with virgin.net, and although I've had no response, MLK now seems to be working again.
I would like to get to the bottom of where this error came from, as I am worried that it will happen again. Do you know where this message will have originated? - from virgin.net, tiscali or MLK itself?
I am using MLK Professional Edition v6.21R.
Thanks
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xequte
7504 Posts |
Posted - Mar 02 2009 : 18:46:00
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Hi Lynn
Most ISP's dynamically assign IP addresses (every time you login), so you were probably given an IP address that was recently used by a spammer and was thus put a blacklist.
When you logged into your ISP again you were given a new IP address which resolved the problem.
Nigel
Xequte Software
nigel@xequte.com |
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lynn
United Kingdom
3 Posts |
Posted - Mar 03 2009 : 13:01:35
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Nigel,
Thanks for the quick response.
Just so that I understand what's going on ... does MLK generate this error message itself, or is it relaying a message (which included the IP address) from my ISP (Tiscali) or from the mail server account I specififed (virgin.net).
Thanks,
Lynn. |
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xequte
7504 Posts |
Posted - Mar 03 2009 : 14:43:26
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MLK is only passing on the error messages that it receives, in this case it would appear to be from the destination mail server.
Nigel
Xequte Software
nigel@xequte.com |
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lynn
United Kingdom
3 Posts |
Posted - Mar 03 2009 : 15:04:32
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OK - Thanks for your help
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