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 Newsletter is landing in Junk folder by default

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Knubbi Posted - Mar 25 2010 : 08:31:44

my newsletter land in the Junk folder of most recipients by default.

The mail contents is clean and my ISP's SMTP IP address is not blacklisted:

However, in the newsletter mail header, I also found my DSL dial-in IP address that is provided dynamically by my DSL provider and changes with every DSL login.

And *this* IP is blacklisted:

Does this affect the junk filter? Is there any way to get around it?

Any help would be very much appreciated.

5   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Mar 26 2010 : 23:18:31

Please see this article about Outlook Junk Mail rules:

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Knubbi Posted - Mar 26 2010 : 07:01:43
Thank you for the compliments about MaxiVista.

I have no chance to try a "clean" IP address as I am tied to the dynamic IP provided by my DSL provider. Also the SMTP server is fixed by my hosting company 1&1. I asked them for clarification but have not received any reply yet.

If I would only know which decision rules make Outlook put emails into the Junk bin.

xequte Posted - Mar 25 2010 : 19:31:57
Hi Knubbi

Firstly, your MaxiVista software is very cool and I highly recommend anyone subsisting on a single monitor with a spare machine hanging around to try it out:

When using SMTP your personal IP address is generally not as big an issue as the IP address of your SMTP server, but presumably you are being penalized by it.

I would try doing a test from a clean IP address to see if that resolves it.

Xequte Software
Knubbi Posted - Mar 25 2010 : 16:26:23
Chances are high that other IP addresses are also blacklisted as most of my emails land in the junk bin by default. My ISP is the German Telekom, a major DSL provider. It seems that their customers abused their accounts for spam activities.

Here are the email settings:

xequte Posted - Mar 25 2010 : 13:28:08
Hi Knubbi

What sending method are you using (View > Options, Sending)?

When you log into your ISP again are you provided a new IP address that is not blacklisted?

Xequte Software