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 Outlook 2013 compatibilty

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T O P I C    R E V I E W
markoh Posted - Jun 04 2013 : 23:56:29
Hi,
I can use MLK with outlook 2013 as a standalone but cannot seem to get MLK in to the ribbon or menu's Is MLK toolbar integration compatible with Outlook 2013?


cheers
Mark OH
7   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Sep 12 2013 : 15:04:21
Hi Jeana

Microsoft Office 365 does not support for the Outlook Object Model or Extended MAPI, the two ways that MLK (and other third party applications) use to connect with it. This is described at:

http://support.microsoft.com/kb/981242

(This describes Office 2010, but the limitation has been carried over to 2013).


The standard version of Office 2013 is supported by MLK, so check with your retailer to see if you can upgrade your Office installation from Office 365 to Office 2013.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
JeanaNYC Posted - Sep 12 2013 : 10:54:01
I can not sync office 365 with mailking. Should I buy 2013 instead? Its sort of urgent.

JN
xequte Posted - Jun 10 2013 : 13:58:51
Thanks Mark,

Let us know how you go.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
markoh Posted - Jun 05 2013 : 17:18:18
Hi Nigel,

I have just upgraded to V12 as I was still on V9 see if that helps


cheers
Mark OH
xequte Posted - Jun 05 2013 : 16:47:31
Hi Mark

Try disabling, then re-enabling the toolbar under View > Options, Other, Outlook Options.

Please also check the add-in has not been blocked in Outlook Options, Add-Ins.

We'll be improving Outlook 2013 support (including 64bit) in a coming update.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
markoh Posted - Jun 05 2013 : 03:38:46
Hi Nigel,

32bit office 2013 pro installed but still no MLK on ribbon



cheers
Mark OH
xequte Posted - Jun 05 2013 : 02:57:27
Hi Mark

Not Outlook/64bit, i'm afraid. Only the Outlook 2013 32bit version.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com