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T O P I C    R E V I E W
ILH Posted - Mar 07 2012 : 06:55:24
Hi Nigel,

I have an interesting problem to solve. We recently lost a large number of employees from our organization. Ordinarily MLK would remove the member accounts through bounced emails - however, our admins decided to handle the employee departures by placing "out of office" messages for the departed staff with specific instructions for telephone numbers, etc.

I'm trying to figure out a way to have MLK read the "out of office" messages and distinguish between a normal "out of office" and the custom one - and remove the departed accounts. So far I'm just scratching my head...


--
Ian Hubling
ian@hubling.com
4   L A T E S T    R E P L I E S    (Newest First)
ILH Posted - Mar 09 2012 : 09:19:22
That did it. Thanks Nigel.

We were moving from an older machine to a newer one - and some of the settings were accidentally changed. I must have missed that one.

--
Ian Hubling
ian@hubling.com
xequte Posted - Mar 08 2012 : 18:57:29
Hi Ian

Under View > Options, Other, have you enabled the option for all databases to have different settings?

(This ties the settings to the database).

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
ILH Posted - Mar 08 2012 : 11:10:52
Hi Nigel,

That worked perfectly. Thanks.

One observation though... I created the folder processing task on one machine. When I opened MLK on a second machine sharing he same database, the processing task doesn't show up. Shouldn't they have the task showing on all machines that share the database?


--
Ian Hubling
ian@hubling.com
xequte Posted - Mar 07 2012 : 15:34:11
Hi Ian

Are you using Outlook?

If so, I would create an Outlook rule that automatically moves all of these special "Out-of-office" messages to a custom folder.

Then use View > Options, Email Processing, Folder Processing Tasks to automatically read the addresses of messages in that folder and process them as bounces.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com