|
| |
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
|
|
| Author |
 Topic  |
|
|
ILH
Canada
120 Posts |
Posted - Mar 07 2012 : 06:55:24
|
Hi Nigel,
I have an interesting problem to solve. We recently lost a large number of employees from our organization. Ordinarily MLK would remove the member accounts through bounced emails - however, our admins decided to handle the employee departures by placing "out of office" messages for the departed staff with specific instructions for telephone numbers, etc.
I'm trying to figure out a way to have MLK read the "out of office" messages and distinguish between a normal "out of office" and the custom one - and remove the departed accounts. So far I'm just scratching my head...
--
Ian Hubling
ian@hubling.com |
|
|
xequte
7504 Posts |
Posted - Mar 07 2012 : 15:34:11
|
Hi Ian
Are you using Outlook?
If so, I would create an Outlook rule that automatically moves all of these special "Out-of-office" messages to a custom folder.
Then use View > Options, Email Processing, Folder Processing Tasks to automatically read the addresses of messages in that folder and process them as bounces.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
|
 |
|
|
ILH
Canada
120 Posts |
Posted - Mar 08 2012 : 11:10:52
|
Hi Nigel,
That worked perfectly. Thanks.
One observation though... I created the folder processing task on one machine. When I opened MLK on a second machine sharing he same database, the processing task doesn't show up. Shouldn't they have the task showing on all machines that share the database?
--
Ian Hubling
ian@hubling.com |
|
|
|
xequte
7504 Posts |
Posted - Mar 08 2012 : 18:57:29
|
Hi Ian
Under View > Options, Other, have you enabled the option for all databases to have different settings?
(This ties the settings to the database).
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
|
|
|
|
ILH
Canada
120 Posts |
Posted - Mar 09 2012 : 09:19:22
|
That did it. Thanks Nigel.
We were moving from an older machine to a newer one - and some of the settings were accidentally changed. I must have missed that one.
--
Ian Hubling
ian@hubling.com |
|
|
| |
Topic |
|
|
|
| |
Search
Removing members
