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 Email Error Attached file missing

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VSS Posted - Nov 11 2010 : 23:59:48
Hi All,

We need urgent support on this issue.

What's happening is when a user sends out an email for use with maillist King and has an attachment, it does not go out. Instead an error is produced stating that the attachment in the email (to go out) is missing. I checked the path it mentions and most of the time the file is there in the location! It's not missing.

I have a jpg image of the error which I can send via email if needed.

Please Help! :) Urgent emails are not going out at the moment.



- Cheers, Russel
6   L A T E S T    R E P L I E S    (Newest First)
VSS Posted - Nov 14 2010 : 17:45:56
Ok sent email, my SPAM filter stopped yours.

Your email is now whitelisted on my side so give it another go :)

- Cheers, Russel
xequte Posted - Nov 14 2010 : 11:52:55
Hi

I sent it to the address on this forum account. If you did not receive it please email me.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
VSS Posted - Nov 14 2010 : 00:17:59
Thanks whenever you ready.

- Cheers, Russel
xequte Posted - Nov 14 2010 : 00:02:29
Hi Russel

I'll need to send you some debug logging details.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
VSS Posted - Nov 12 2010 : 00:47:32
Forgot to mention the Version we use is: 9.25R

BTW: Editing my posts does not work which is why I am replying all the time.

- Cheers, Russel
VSS Posted - Nov 12 2010 : 00:19:49
Error is:

Warning: The attached file, c:\users\**Username**\AppData\Local\Temp\~...\Filename.pdf, cannot be located. Do you still want to send this message?

And it has options for "Yes" or "No". Saying yes sends the email but without the attachment. Saying no just leaves it in the outbox.

- Cheers, Russel