User Forum
Xequte User Forums
Profile    Active Topics    Forum FAQ    Search this forumSearch
Forum membership is Free!  Click Join to sign-up
Username:
Password:
Save Password
Forgot your Password?

     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 MailList King
 Email Error Attached file missing
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

VSS

Australia
5 Posts

Posted - Nov 11 2010 :  23:59:48  Show Profile  Reply
Hi All,

We need urgent support on this issue.

What's happening is when a user sends out an email for use with maillist King and has an attachment, it does not go out. Instead an error is produced stating that the attachment in the email (to go out) is missing. I checked the path it mentions and most of the time the file is there in the location! It's not missing.

I have a jpg image of the error which I can send via email if needed.

Please Help! :) Urgent emails are not going out at the moment.



- Cheers, Russel

VSS

Australia
5 Posts

Posted - Nov 12 2010 :  00:19:49  Show Profile  Reply
Error is:

Warning: The attached file, c:\users\**Username**\AppData\Local\Temp\~...\Filename.pdf, cannot be located. Do you still want to send this message?

And it has options for "Yes" or "No". Saying yes sends the email but without the attachment. Saying no just leaves it in the outbox.

- Cheers, Russel
Go to Top of Page

VSS

Australia
5 Posts

Posted - Nov 12 2010 :  00:47:32  Show Profile  Reply
Forgot to mention the Version we use is: 9.25R

BTW: Editing my posts does not work which is why I am replying all the time.

- Cheers, Russel
Go to Top of Page

xequte

7504 Posts

Posted - Nov 14 2010 :  00:02:29  Show Profile  Reply
Hi Russel

I'll need to send you some debug logging details.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

VSS

Australia
5 Posts

Posted - Nov 14 2010 :  00:17:59  Show Profile  Reply
Thanks whenever you ready.

- Cheers, Russel
Go to Top of Page

xequte

7504 Posts

Posted - Nov 14 2010 :  11:52:55  Show Profile  Reply
Hi

I sent it to the address on this forum account. If you did not receive it please email me.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

VSS

Australia
5 Posts

Posted - Nov 14 2010 :  17:45:56  Show Profile  Reply
Ok sent email, my SPAM filter stopped yours.

Your email is now whitelisted on my side so give it another go :)

- Cheers, Russel
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To: