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 Newsletter is landing in Junk folder by default

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T O P I C    R E V I E W
Knubbi Posted - Mar 25 2010 : 08:31:44
Hello,

my newsletter land in the Junk folder of most recipients by default.

The mail contents is clean and my ISP's SMTP IP address is not blacklisted: http://www.spamhaus.org/query/bl?ip=212.227.126.186

However, in the newsletter mail header, I also found my DSL dial-in IP address that is provided dynamically by my DSL provider and changes with every DSL login.

And *this* IP is blacklisted: http://www.spamhaus.org/query/bl?ip=91.9.214.201

Does this affect the junk filter? Is there any way to get around it?

Any help would be very much appreciated.


Knubbi
5   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Mar 26 2010 : 23:18:31
Hi

Please see this article about Outlook Junk Mail rules:

http://office.microsoft.com/en-us/outlook/HP012300281033.aspx

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Knubbi Posted - Mar 26 2010 : 07:01:43
Thank you for the compliments about MaxiVista.

I have no chance to try a "clean" IP address as I am tied to the dynamic IP provided by my DSL provider. Also the SMTP server is fixed by my hosting company 1&1. I asked them for clarification but have not received any reply yet.

If I would only know which decision rules make Outlook put emails into the Junk bin.

Knubbi
xequte Posted - Mar 25 2010 : 19:31:57
Hi Knubbi

Firstly, your MaxiVista software is very cool and I highly recommend anyone subsisting on a single monitor with a spare machine hanging around to try it out:

http://www.maxivista.com/


When using SMTP your personal IP address is generally not as big an issue as the IP address of your SMTP server, but presumably you are being penalized by it.

I would try doing a test from a clean IP address to see if that resolves it.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Knubbi Posted - Mar 25 2010 : 16:26:23
Chances are high that other IP addresses are also blacklisted as most of my emails land in the junk bin by default. My ISP is the German Telekom, a major DSL provider. It seems that their customers abused their accounts for spam activities.

Here are the email settings:
http://www.screencast.com/t/YzMxOTYwZ

Knubbi
xequte Posted - Mar 25 2010 : 13:28:08
Hi Knubbi

What sending method are you using (View > Options, Sending)?

When you log into your ISP again are you provided a new IP address that is not blacklisted?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com