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 MailList King
 Personalizing often wrong

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brugernavn Posted - Oct 06 2009 : 23:52:19
I have send a message like this "Dear %FirstName%. Your %Company%..."
One out of around five mails had a wrong company name (it was the host name of the e-mail address).

I am using MailList King v. 8.04 with Vista Outlook.

Is it a known bug with a solution or?
5   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Oct 08 2009 : 13:07:49
Hi

I'll need to send you some debug logging information.

Also, I see you are using an old version so complete the following form for a download of the latest release:

www.xequte.com/support/serial/

Make sure you generate the debug log in the new version.


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
brugernavn Posted - Oct 07 2009 : 04:18:35
I am sorry. There is no pattern. 32 % of the e-mail addresses are wrong. In a list they are: 2 good, 2 bad, 3 good, 1 bad, 5 good and so on. There are no special letters in the names, no pattern in the number of pre-names.

So what?

(Many thanks for your fast answers! Fine service).
xequte Posted - Oct 07 2009 : 02:51:54
Hmmm, OK, we haven't had any reports of that. What is different about the Outlook contacts that import correctly and those that do not?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
brugernavn Posted - Oct 07 2009 : 02:32:11
Unfortunately it is not the explanation. All persons have a company in their e-mail address in Outlook.

When these e-mail addresses are imported in MailList King the company names are disappearing at some persons (and then you is right). It looks that the import system has a problem?
xequte Posted - Oct 07 2009 : 02:10:20
Hi

I suspect that those addresses do not have a company name specified and
%EMAIL_DOMAIN_NAME% is specified as the default value for the "Company" field.

On the Message Sending toolbar click the "Personalize" button and then choose "Personalization Options"



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com