User Forum
Xequte User Forums
Profile    Active Topics    Forum FAQ    Search this forumSearch
     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 MailList King
 Personalization lost when SMTP sending

Note: You must be registered in order to post a reply.

Size 
UserName:
Password:
Mode 
Format  BoldItalicizedUnderline Align LeftCenteredAlign Right Horizontal Rule Insert HyperlinkInsert EmailBrowse for an image to attach to your post Insert CodeInsert QuoteInsert List
   
Message 

 

Emoji
Smile [:)] Big Smile [:D] Cool [8D] Blush [:I]
Tongue [:P] Evil [):] Wink [;)] Black Eye [B)]
Frown [:(] Shocked [:0] Angry [:(!] Sleepy [|)]
Kisses [:X] Approve [^] Disapprove [V] Question [?]

 
Check here to subscribe to this topic.
   

T O P I C    R E V I E W
Cavebear58 Posted - Mar 27 2009 : 05:19:33
I've been having all sorts of problems because of the 50 limit imposed by my ISP, so I signed up for AuthSMTP as recommended here.

I found that I couldn't set the email account for OUTLOOK to use and don't want to use my default one.

So I tried using SMTP sending direct to AuthSMTP. Now I find that the emails haven't been personalized!

What do I do?
Thanks, Graham.
4   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Mar 28 2009 : 23:31:20
Hi Graham

It is possible there is an issue in that version. It's more than three years old now, so - to be honest - i can't remember.

I would recommend you email us for a free update to v5.36.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Cavebear58 Posted - Mar 28 2009 : 03:39:15
Yes, it has always worked fine in the past, when I used my own ISP and sent using OLE. The only field I am trying to insert is:
%FirstName%

What is happening is the the output emails contain the phrase;
Dear %FirstName%

Rather than;
Dear Graham (or whatever)

With the AuthSMTP subscription to get round the 50 email limit of my ISP, I have to send using SMTP.

In desperation and while hoping that you'd get back to me, I tried putting the %FirstName% in the message title as well as the body of the message and MLK correctly processed the variable in the title but not the body.

I am using an older version of MLK (5.3) and did consider upgrading, though I am relucatant as this is the ONLY problem I have with the current set-up and I don't begrudge you the price but as I only use this for a charity I can justify the expense.

Thanks, Graham.
xequte Posted - Mar 27 2009 : 23:41:00
Hi Graham

Can you be more specific. What fields are you inserting into the message body, and what is being received? Has it worked correctly in the past (i.e. before AuthSMTP)?



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Cavebear58 Posted - Mar 27 2009 : 09:49:56
After lots of trial and error - well error actually, I'd add that although personalisation isn't picked up in the body of the message it is in the title line!

Now what do I do?

Thanks
Graham.