User Forum
Xequte User Forums
Profile    Active Topics    Forum FAQ    Search this forumSearch
     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 DVD PixPlay
 converting video for compatibility

Note: You must be registered in order to post a reply.

Size 
UserName:
Password:
Mode 
Format  BoldItalicizedUnderline Align LeftCenteredAlign Right Horizontal Rule Insert HyperlinkInsert EmailBrowse for an image to attach to your post Insert CodeInsert QuoteInsert List
   
Message 

 

Emoji
Smile [:)] Big Smile [:D] Cool [8D] Blush [:I]
Tongue [:P] Evil [):] Wink [;)] Black Eye [B)]
Frown [:(] Shocked [:0] Angry [:(!] Sleepy [|)]
Kisses [:X] Approve [^] Disapprove [V] Question [?]

 
Check here to subscribe to this topic.
   

T O P I C    R E V I E W
tmatt1944 Posted - Jan 15 2012 : 08:06:31
my video goes theough the converting process but when i play it back on side show only part of it plays back what would be the reason for that i need the whole video.

theresa casarez
3   L A T E S T    R E P L I E S    (Newest First)
xequte Posted - Jan 16 2012 : 11:59:32
Hi Theresa

That is odd as MPEG is PixPlay's native format. When you playback the MPEG video outside of PixPlay, i assume it plays back correctly?

Please e-mail me your log file

On Windows 7 and Vista:

C:\Users\ <YOUR WINDOWS LOGIN NAME> \AppData\Local\Xequte\DVD PixPlay\Logs\

On XP:

C:\Documents and Settings\ <YOUR WINDOWS LOGIN NAME> \Local Settings\Application Data\Xequte\DVD PixPlay\Logs\


Note: If you have Email Software you can do this quickly by selecting Help > Send Email to Support on the DVD PixPlay menu

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
tmatt1944 Posted - Jan 15 2012 : 13:29:51
thank you for trying to help but my movie is mpeg.i have tryed everything but no luck so far i will continue to try to tosolve the issue this video is very important to me my grandsons first solo i dont want to lose it thank you theresa

theresa casarez
xequte Posted - Jan 15 2012 : 12:25:00
Hi Theresa

It sounds like the video conversion is failing. Did you get any error message?

You could try going into View > Options, Sending, Folders, Advanced and changing the video conversion format.


Failing that you might want to convert the video to MPEG format prior to adding it to your project.

You can convert your files online (for free) at:

http://media-convert.com
http://www.zamzar.com


Nigel
Xequte Software
www.xequte.com
nigel@xequte.com