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Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
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| T O P I C R E V I E W |
| nro28 |
Posted - Aug 13 2011 : 04:59:13 How do tell if you got the new 7.0 which I paid for? |
| 10 L A T E S T R E P L I E S (Newest First) |
| JIMD |
Posted - Aug 14 2011 : 18:01:24 NRO28
You are right, Nigel already gave you the answer to your problem. Pleease following the instructions in the following link.
http://www.xequte.com/support/keyhelp/
You must follow all 7 steps to solve your problem.
Please forward your order confirmation e-mail to Nigel at sales@xequte.com if you are having problems and he will help you out.
JIM DALTON |
| nro28 |
Posted - Aug 14 2011 : 15:20:12 I think we are getting off the problem I/m having. I want to get to the page where I can add my serial number for 7.0 which I paid for. You keep telling me how to get to the help page and I keep telling you I'm having a problem . Is it posiable to get a DV for the upgrade I paid for |
| JIMD |
Posted - Aug 14 2011 : 14:19:52 NRO28
The following link shows you how to create a dvd in Dvd Pixplay.
http://www.xequte.com/pixplay/tutorial.html
JIM DALTON |
| nro28 |
Posted - Aug 14 2011 : 09:12:14 Jim I downloaded from that site 4 times and when it's done downloading it takes me to the page to make a dvd.that is my problem I'm having |
| JIMD |
Posted - Aug 14 2011 : 08:05:02 NRO28
You should not have to uninstall, just download from the following link:
http://www.xequte.com/pixplay/download.html
JIM DALTON |
| nro28 |
Posted - Aug 14 2011 : 04:37:45 Should I uninstall before I reinstall the program |
| xequte |
Posted - Aug 14 2011 : 02:43:55 Hi
You might want to view the visual help at:
http://www.xequte.com/support/keyhelp/
If you are still having trouble then please email us.
Nigel Xequte Software www.xequte.com nigel@xequte.com
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| JIMD |
Posted - Aug 13 2011 : 13:48:51 NRO28
Try reinstalling the program.
JIM DALTON |
| nro28 |
Posted - Aug 13 2011 : 13:21:11 thats my problem I can'd see the menue heading to click on the help button |
| JIMD |
Posted - Aug 13 2011 : 08:57:12 NRO28
From the menu headings select the HELP button---select the about selection.
The Box that shows up will show the version number of the program.
JIM DALTON |
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