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 DVD PixPlay
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nro28

USA
5 Posts
Posted - Aug 13 2011 :  04:59:13  Show Profile  Reply
How do tell if you got the new 7.0 which I paid for?

JIMD

USA
499 Posts
Posted - Aug 13 2011 :  08:57:12  Show Profile  Reply
NRO28

From the menu headings select the HELP button---select the about selection.

The Box that shows up will show the version number of the program.

JIM DALTON
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nro28

USA
5 Posts
Posted - Aug 13 2011 :  13:21:11  Show Profile  Reply
thats my problem I can'd see the menue heading to click on the help button
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JIMD

USA
499 Posts
Posted - Aug 13 2011 :  13:48:51  Show Profile  Reply
NRO28

Try reinstalling the program.

JIM DALTON
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xequte

7504 Posts
Posted - Aug 14 2011 :  02:43:55  Show Profile  Reply
Hi

You might want to view the visual help at:

http://www.xequte.com/support/keyhelp/


If you are still having trouble then please email us.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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nro28

USA
5 Posts
Posted - Aug 14 2011 :  04:37:45  Show Profile  Reply
Should I uninstall before I reinstall the program
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JIMD

USA
499 Posts
Posted - Aug 14 2011 :  08:05:02  Show Profile  Reply
NRO28

You should not have to uninstall, just download from the following link:

http://www.xequte.com/pixplay/download.html

JIM DALTON
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nro28

USA
5 Posts
Posted - Aug 14 2011 :  09:12:14  Show Profile  Reply
Jim
I downloaded from that site 4 times and when it's done downloading it takes me to the page to make a dvd.that is my problem I'm having
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JIMD

USA
499 Posts
Posted - Aug 14 2011 :  14:19:52  Show Profile  Reply
NRO28

The following link shows you how to create a dvd in Dvd Pixplay.

http://www.xequte.com/pixplay/tutorial.html

JIM DALTON
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nro28

USA
5 Posts
Posted - Aug 14 2011 :  15:20:12  Show Profile  Reply
I think we are getting off the problem I/m having. I want to get to the page where I can add my serial number for 7.0 which I paid for. You keep telling me how to get to the help page and I keep telling you I'm having a problem . Is it posiable to get a DV for the upgrade I paid for
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JIMD

USA
499 Posts
Posted - Aug 14 2011 :  18:01:24  Show Profile  Reply
NRO28

You are right, Nigel already gave you the answer to your problem. Pleease following the instructions in the following link.

http://www.xequte.com/support/keyhelp/

You must follow all 7 steps to solve your problem.

Please forward your order confirmation e-mail to Nigel at sales@xequte.com if you are having problems and he will help you out.

JIM DALTON
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