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T O P I C R E V I E W |
BradB |
Posted - Apr 23 2009 : 10:34:25 I had an issue where if I burned a DVD from the PixPLay software it worked on all my players except for one portable player I have. If I output to a file and then use another package to burn the DVD it works on everything I have.
I'm not an expert, but I'm a little confused on how the burn process can have this affect on compatibility. Anyone else seen the same thing?
I only bring this up because I'd be somewhat concerned about handing out a created project to family members if I thought there might be limitations to the compatibiltiy on various units.
PixPlay is still the best even with this issue!!! |
4 L A T E S T R E P L I E S (Newest First) |
elirub1 |
Posted - May 14 2009 : 17:39:33 quote: Originally posted by xequte
Hi Elizier
Cheap generic disks are a big support issue, because it is very difficult for us to differentiate between a hardware incompatibility and a failure due to a bad disk.
If I had a $1 for every time that someone told me that when they changed disk brands the problem went away, then i wouldn't need to charge for DVD PixPlay at all
We recommend that you start with good name disks, and then - when you know the process works - try using the cheap generic ones if you need to save a few bucks.
Nigel Xequte Software nigel@xequte.com
HI Nigel I agree with you one hundred percent, about the "saving": time lost on bad material is invaluable and non replacebale. Best Regards Eliezer |
xequte |
Posted - May 14 2009 : 04:29:31 Hi Elizier
Cheap generic disks are a big support issue, because it is very difficult for us to differentiate between a hardware incompatibility and a failure due to a bad disk.
If I had a $1 for every time that someone told me that when they changed disk brands the problem went away, then i wouldn't need to charge for DVD PixPlay at all
We recommend that you start with good name disks, and then - when you know the process works - try using the cheap generic ones if you need to save a few bucks.
Nigel Xequte Software nigel@xequte.com |
elirub1 |
Posted - May 12 2009 : 12:21:33 quote: Originally posted by BradB
I had an issue where if I burned a DVD from the PixPLay software it worked on all my players except for one portable player I have. If I output to a file and then use another package to burn the DVD it works on everything I have.
I'm not an expert, but I'm a little confused on how the burn process can have this affect on compatibility. Anyone else seen the same thing? I only bring this up because I'd be somewhat concerned about handing out a created project to family members if I thought there might be limitations to the compatibiltiy on various units. PixPlay is still the best even with this issue!!!
Hi BradB It's a late answer, but I think you have a "Media" issue. Cheep media can cause inconsistancy in results. The best,in my oppinion, is to buy a reputable Brand from a reliable source. About Burning with another package.I found out that when I burned my shows with anoter pack (NERO) the burning process was quicker have seen no difference in quality so far. I hope this is of help for you (although late) Best Regards Eliezer |
JIMD |
Posted - Apr 23 2009 : 12:38:22 BRADB
See the link below it should answer your question
http://www.xequte.com/support/pixplayfaq.html#5
No DVD player or software will work 100% all the time, but Pixplay is good 99.993% of the time!!!!!
JIM DALTON |
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