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 DVD PixPlay
 DVD Burn Consistancy
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BradB

USA
9 Posts

Posted - Apr 23 2009 :  10:34:25  Show Profile  Reply
I had an issue where if I burned a DVD from the PixPLay software it worked on all my players except for one portable player I have. If I output to a file and then use another package to burn the DVD it works on everything I have.

I'm not an expert, but I'm a little confused on how the burn process can have this affect on compatibility. Anyone else seen the same thing?

I only bring this up because I'd be somewhat concerned about handing out a created project to family members if I thought there might be limitations to the compatibiltiy on various units.

PixPlay is still the best even with this issue!!!

JIMD

USA
499 Posts

Posted - Apr 23 2009 :  12:38:22  Show Profile  Reply
BRADB

See the link below it should answer your question

http://www.xequte.com/support/pixplayfaq.html#5

No DVD player or software will work 100% all the time, but Pixplay is good 99.993% of the time!!!!!

JIM DALTON
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elirub1

Israel
49 Posts

Posted - May 12 2009 :  12:21:33  Show Profile  Reply
quote:
Originally posted by BradB

I had an issue where if I burned a DVD from the PixPLay software it worked on all my players except for one portable player I have. If I output to a file and then use another package to burn the DVD it works on everything I have.

I'm not an expert, but I'm a little confused on how the burn process can have this affect on compatibility. Anyone else seen the same thing?
I only bring this up because I'd be somewhat concerned about handing out a created project to family members if I thought there might be limitations to the compatibiltiy on various units.
PixPlay is still the best even with this issue!!!


Hi BradB
It's a late answer, but I think you have a "Media" issue. Cheep media
can cause inconsistancy in results. The best,in my oppinion, is to buy a reputable Brand from a reliable source.
About Burning with another package.I found out that when I burned my shows with anoter pack (NERO) the burning process was quicker have seen no difference in quality so far.
I hope this is of help for you (although late)
Best Regards
Eliezer
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xequte

7504 Posts

Posted - May 14 2009 :  04:29:31  Show Profile  Reply
Hi Elizier

Cheap generic disks are a big support issue, because it is very difficult for us to differentiate between a hardware incompatibility and a failure due to a bad disk.

If I had a $1 for every time that someone told me that when they changed disk brands the problem went away, then i wouldn't need to charge for DVD PixPlay at all

We recommend that you start with good name disks, and then - when you know the process works - try using the cheap generic ones if you need to save a few bucks.



Nigel
Xequte Software
nigel@xequte.com
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elirub1

Israel
49 Posts

Posted - May 14 2009 :  17:39:33  Show Profile  Reply
quote:
Originally posted by xequte

Hi Elizier

Cheap generic disks are a big support issue, because it is very difficult for us to differentiate between a hardware incompatibility and a failure due to a bad disk.

If I had a $1 for every time that someone told me that when they changed disk brands the problem went away, then i wouldn't need to charge for DVD PixPlay at all

We recommend that you start with good name disks, and then - when you know the process works - try using the cheap generic ones if you need to save a few bucks.



Nigel
Xequte Software
nigel@xequte.com



HI Nigel
I agree with you one hundred percent, about the "saving": time lost on bad material is invaluable and non replacebale.
Best Regards
Eliezer
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