Forum Tips » This forum is for users to discuss their software problems and suggestions for improvement.
Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
Mail processing : UNSubmission from your Web Site: Email: test@gmail.com Action: Unsubscribe Group: 19-10-13
In my DB this member is in the group : 18-10-13
functionality "if an unknow group is specified" I choose "Remove from all groups" = It BUG and don't work, test@gmail.com not been deleted I choose "Add to the error list" = It BUG and don't work, test@gmail.com don't been added to error list -------------
I changed member's group to 19-10-13, after mail processing, test@gmail.com is delete
The user has asked to be removed from the group, "19-10-13"
If they do not exist in that group (and it is a known group name) then they are not removed from the database (though you can manually remove them from all groups in "Processing Errors" mode).
If you want the user to be removed from all groups, regardless of what they have specified, then you should set something else as the Group field in your web form (e.g. "NotGroup"). MLK will then not know what group to remove them from and default to your setting in Group Options.