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DavidN

United Kingdom
5 Posts

Posted - Jun 28 2013 :  01:55:25  Show Profile  Reply
I received a subscription request for a new address and sent a confirmation. However the reply subject line has the ID 'MLK ID:0', so it can't be processed.

I've never had this problem before, but have recently upgraded to version 12.0. The pending double opt in list has an index value of 16299.

Any ideas?

xequte

7042 Posts

Posted - Jul 01 2013 :  15:01:42  Show Profile  Reply
Hi

That's unusual. There should be no changes to double opt-in handling code in v12.

Was it just a once-off? I.e. are all other confirmations being sent out correctly?

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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DavidN

United Kingdom
5 Posts

Posted - Jul 01 2013 :  15:19:13  Show Profile  Reply
Can't tell, it's a quiet time of year. Haven't had another request since that one. I've got around it by adding them manually, and we'll see what the next one does.
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xequte

7042 Posts

Posted - Jul 02 2013 :  03:40:39  Show Profile  Reply
Hi

Perhaps you should do some tests by adding some addresses by clicking the relevant button on the home page, and checking the option to request confirmation.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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DavidN

United Kingdom
5 Posts

Posted - Jul 02 2013 :  04:06:26  Show Profile  Reply
Added my gmail address, this is the confirmation I received.


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xequte

7042 Posts

Posted - Jul 02 2013 :  13:02:30  Show Profile  Reply
Hi

I will test this today. You should also download v12.02 by selecting "File" > About MailList King > Check for Updates.

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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xequte

7042 Posts

Posted - Jul 02 2013 :  15:43:30  Show Profile  Reply
Hi

We can't reproduce the issue or see any reason for its occurrence. If you are still seeing it in v12.02 please email me for some debugging instructions.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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DavidN

United Kingdom
5 Posts

Posted - Jul 03 2013 :  01:11:02  Show Profile  Reply
Updated to 12.02, now works. And the number is the next one in sequence.




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xequte

7042 Posts

Posted - Jul 03 2013 :  03:57:56  Show Profile  Reply
Excellent :-)

Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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Shlomit

11 Posts

Posted - Dec 14 2013 :  04:33:17  Show Profile  Reply
I have the SAME problem. just upgraded the software last week.... version 12.04
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xequte

7042 Posts

Posted - Dec 15 2013 :  02:02:57  Show Profile  Reply
Hi

I've emailed some debug logging info. Please follow the instructions in that.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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DavidN

United Kingdom
5 Posts

Posted - Dec 15 2013 :  15:19:15  Show Profile  Reply
This problem has also returned for me in the last few weeks. I've done no program update since my July posting.
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xequte

7042 Posts

Posted - Dec 16 2013 :  13:01:36  Show Profile  Reply
Hi

Please email us. We have an update that fixes the issue.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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