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ellenfinkl
USA
41 Posts |
 Posted - Aug 19 2010 : 14:50:44
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My web form has a custom field. When MLK imports the e-mail, it imports the name and e-mail, and includes the custom field, but not the custom field's value (content). I see this by going into the person's record and also in the database itself when I export it. The structure of the e-mail that comes in is the same for the custom field as the name and e-mail fields. What could cause this?
Thanks,
Ellen
www.ellenfinkelstein.com
www.twitter.com/EFinkelstein |
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xequte
7042 Posts |
Posted - Aug 20 2010 : 01:12:56
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Hi Ellen
What version of MailList King are you using?
Can you give me an example of the content of your web form submission message?
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ellenfinkl
USA
41 Posts |
Posted - Aug 20 2010 : 11:59:13
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v. 9.10BR, It also says Personal Edition
It's a text area, where people can enter a question. The code in the form is:
<p><textarea cols="50" name="comment" rows="4"></textarea>
The e-mail comes in looking like this (this is a test, of course):
commit = Submit your question
comment = Hello this is a question
subject = webinar question
Email = ellenfinkelstein@yahoo.com
Name = Ellen
I'm only trying to collect name, email, and comment. "Comment" is the custom field. Name and email work fine. I'm wondering if it requires an <input> tag, but it's sending the information properly; my problem is that MLK isn't picking it up.
Thanks.
www.ellenfinkelstein.com
www.twitter.com/EFinkelstein |
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xequte
7042 Posts |
Posted - Aug 20 2010 : 23:03:49
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Hi Ellen
This form looks okay.
You should download v9.25 (from the same link as other v9 downloads).
Also check your web form settings under View > Options, Web Forms, "Specify Web Form Fields" have the separation character as
=
i.e. <SPACE><EQUALS><SPACE>
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ellenfinkl
USA
41 Posts |
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xequte
7042 Posts |
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xequte
7042 Posts |
Posted - Aug 26 2010 : 01:25:52
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Hi Ellen
I'm pretty sure that if you go into View > Options, Web Forms, "Web Form Message Format" you'll find that you have specified your separation character as just:
"=" (i.e. <EQUALS>)
You need to specify the space before the equals sign to match your web form:
" =" (i.e. <SPACE><EQUALS>)
In the next update we'll make it less rigid in requiring spaces to match.
Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
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ellenfinkl
USA
41 Posts |
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Topic |
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web form processing
