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I can open Dvd Pixplay and when I get to select files, I get the message - DVD Pixplay, Dvd Slideshow Creation Software has encountered a problem and needs to close. We are sorry for the inconvenience. Please tell Microsoft about this problem. Send error report. This happened on version 5 so I downloaded version 6 and the same thing happens.
I am using Windows XP and when I open I get the welcome screen. It is when I try to add videos that it locks up. I will try the deleting files idea tonight. Thank you
It is more likely to be a problem with your Windows drivers that are used for your video files. DVD PixPlay is crashing while trying to access them to get information on your videos.
That is an I/O device error, as you probably surmised. If you can successfully create a disc for another set of files (like a music playlist) then the burner is probably OK. Sometimes a hair or some other stray material can get on the lens. Try downloading a new file. A download can be corrupted.