Xequte User Forums
Xequte User Forums
Profile | Join | Active Topics | Search | Forum FAQ
Forum membership is Free!  Click Join to sign-up
Username:
Password:
Save Password
Forgot your Password?

     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 DVD PixPlay
 Problem playing on DVD/TV
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

kathied1948

USA
3 Posts

Posted - Jul 22 2010 :  12:44:39  Show Profile  Reply
Using PixPlay-Professional I created a slide show from PowerPoint. I inserted music using PixPlay. I then burned the disc. I chose the DVD/CD option, and widescreen TV option. The disc plays perfectly in my computer, but will not play on the TV in DVD player. After attempting to load, I receive a message: This DVD cannot be played / Check DVD.

The disc I used is a Verbatim, 4.7GB 16X speed.

JIMD

USA
499 Posts

Posted - Jul 22 2010 :  17:48:33  Show Profile  Reply
KATHIED

Use the following link to determine what format your DVD PLAYER requires:

http://www.xequte.com/support/pixplayfaq.html#compatibility

JIM DALTON
Go to Top of Page

kathied1948

USA
3 Posts

Posted - Jul 23 2010 :  04:59:53  Show Profile  Reply
My DVD player is a Samsung M-101, and according to the site you directed me to, it supports a DVD+R, which is what I used. thanks
Go to Top of Page

JIMD

USA
499 Posts

Posted - Jul 23 2010 :  08:17:40  Show Profile  Reply
KATHIE

Most people at VIDEOHELP recommend using DVD-R and 4x or 8x disc rather than a DVD+R and 16x.

JIM DALTON
Go to Top of Page

xequte

7042 Posts

Posted - Jul 23 2010 :  13:27:16  Show Profile  Reply
Hi

Do you mean you choose the "DVD + PC" format option when burning?

Try the "DVD" only format.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page

kathied1948

USA
3 Posts

Posted - Jul 23 2010 :  19:12:32  Show Profile  Reply
I did it - selected DVD only rather than DVD + CD, and the disc now runs on both my DVD player and computers. THANK YOU! Just for my edification...why would there be a DVD + CD option when burning it as just DVD works fine? I thought I was doing the right thing by selecting both...this is a bit misleading.
Go to Top of Page

xequte

7042 Posts

Posted - Jul 23 2010 :  21:56:20  Show Profile  Reply
Hi

"DVD+PC" includes a native Windows application which provides more features when playing back the disk on a PC. The downside is that some DVD players do not like this slightly non-standard format.

Even if you select just "DVD" format it should play on virtually all machines using the included DVD playing software (such as Windows Media Player).



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To: