Xequte User Forums
Xequte User Forums
Profile | Join | Active Topics | Search | Forum FAQ
Forum membership is Free!  Click Join to sign-up
Username:
Password:
Save Password
Forgot your Password?

     
Forum Tips
» This forum is for users to discuss their software problems and suggestions for improvement.  Remember that only a tiny percentage of our users experience such problems (To be precise less than 0.7% have ever posted on this forum)
» Include your software version number (as displayed in the About Box)
» Check the FAQ before posting as most common questions have already been answered
» You don't need to also e-mail us separately as our support team will respond to all questions on this forum
 
 All Forums
 Xequte User Forums
 MailList King
 Mail Processing II
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

ILH

Canada
120 Posts

Posted - Oct 20 2009 :  13:15:41  Show Profile  Reply
Nigel,

I'm running Business Edition 8.62R. We have over 800 subscribers within our intranet, subscribing to about 14 different topics. We use web forms to handle the lists. The system runs unattended for almost all tasks, especially subscribes, unsubscribes and profile updates.

When have MLK set up to move the emails from one outlook directory to another one it has handled the request. Periodically we have double opt-in emails that MLK will not process, even though they appear to be ok. They sit in the 'to-be-processed' directory and MLK ignores them - even though the user has not changed the subject line when replying. The history log for the user shows the request going out, but no acknolowdgement coming in.

Keep in mind that MLK appears to be handling almost all other such events correct - just odd exceptions. Any idea what might cause this?


--
Ian Hubling
ian@hubling.com

xequte

7042 Posts

Posted - Oct 21 2009 :  02:12:06  Show Profile  Reply
Hi Ian

Next time you get one of those exceptions, please enable debug logging and send me your log file.

I'll email you the details.



Nigel
Xequte Software
www.xequte.com
nigel@xequte.com
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To: